Reviews

Sort By: Date Most Helpful Rating 71-80 of 313 Reviews
Sighle Lancaster   –  
United States US
Visited: June 2022 Reviewed: Jun 16, 2022

Email Sighle Lancaster  |  65+ years of age  |  Experience level: over 5 safaris

Outstanding
5/5

Ute from Roho Ya Chui planned our trip to Kenya. Her attention to detail was amazing. The lodges were wonderful and the food and staff top notch. If you are planning a safari to Africa I highly recommend Ute. We are already planning to book another trip in 2024 with Ute.

Jonathan   –  
United States US
Visited: June 2022 Reviewed: Jun 14, 2022

Email Jonathan  |  50-65 years of age  |  Experience level: 2-5 safaris

Outstanding! Ute is the best in the business, providing an amazing turn-key experience!
5/5

This is my second photographic Safari organized by Ute! It was the finest trip with ever taken, from accommodations to staff to the beautiful scenery. I would highly recommend her assistant in booking your next trip.

Tuomas   –  
Finland FI
Visited: June 2022 Reviewed: Jun 9, 2022

Email Tuomas  |  20-35 years of age  |  Experience level: over 5 safaris

Great service and assistance
5/5

We have always received great and professional service from Roho ya Chui and Ute in particular. Email responses are quick and communication is easy.

Company is run by very knowledgeable people and thus every safari so far has been a success for me. Rates are usually cheaper than booking straight through lodges.

10/10
Most recommended

Jirina   –  
Czech Republic CZ
Visited: August 2021 Reviewed: Sep 3, 2021

Email Jirina  |  50-65 years of age  |  Experience level: 2-5 safaris

Unforgettable and overall amazing experience
5/5

Ute from Roho Ya Chui has fully organized already two trips to South Africa for our family and they both could not have been more perfect and seamlessly organized. Both trips were truly an unforgettable experience, thanks to Ute and her thorough and first-hand knowledge of several game reserves, her attention to detail and respect for our preferences. She crafted a truly amazing and personalized experience for us each time. She answered all our questions and almost daily emails from us preceding each trip and kept us perfectly updated on any news (we especially valued this, as our second trip was during the COVID pandemic). Each time we truly enjoyed ourselves and had amazing sightings, seeing the Big 5 multiple times, and we felt very safe and taken care of throughout both the planning stages of the trip and during the trip itself. We truly cannot wait to visit Africa with the help of Ute and Roho Ya Chui again!

Carolina Griffiths   –  
United States US
Visited: February 2020 Reviewed: Mar 22, 2020

Email Carolina Griffiths  |  50-65 years of age  |  Experience level: over 5 safaris

5th Safari with Roho Ya Chui and service provided is 5* as always!
5/5

This was our fifth trip with Ute's help, but the first time we have booked a safari in Kenya with her, as we had previously used a Kenyan operator. Given our extremely positive experience with her during the past years for safaris in South Africa, Botswana and Zimbabwe, we decided to use their services for our trip which combined Kenya with Zimbabwe and everything went smoothly. Given the unexpected rains in Kenya, the camp we had originally booked in the Masai Mara was damaged, but Ute immediately worked to rebook us in another camp which ended up being a much better option since it was in a conservancy rather than in the Mara Reserve. What I love about Ute is that she responds immediately. When I have an inquiry, there is nothing more disappointing than having to wait for a response or in some cases, I've had companies even ignore my inquiries when they think it may not be enough business and don't even bother to respond, but Ute will always respond promptly. She is also very straight forward with her advice and when she thinks something is not ideal, she will also let you know. That's when her expertise is really appreciated. She's a great professional and I wouldn't hesitate one instant in recommending her company to anyone wanting a great safari experience anywhere in Africa. She will always aim to get the most reasonable price and is very detail-oriented in presenting her itineraries and quotes. I hope to be able to book a new safari with Ute as soon as possible!

Nia   –  
United States US
Visited: February 2020 Reviewed: Mar 10, 2020

Email Nia  |  50-65 years of age  |  Experience level: first safari

Excellent reservations!
5/5

Ute was always available and promptly answered all our questions.

Kurtis   –  
United States US
Visited: February 2020 Reviewed: Feb 25, 2020

Email Kurtis  |  20-35 years of age  |  Experience level: first safari

Great safari, quick responses, with no mistakes or missing pieces
5/5

Ute did a great job of communicating with all the places I was staying and all the guides/transports on the tour. It was really nice that they all seemed to know my next meeting points/times, allowing my wife and I to just relax and enjoy the safari.

The safari was great and fully lived up to what we were expecting. During the time we were there, all the guides (Kruger + Notten's) were having trouble finding big cats, but we still were able to track down a fair lion sighting (Kruger) and an excellent Leopard sighting/tracking (Notten's). I definitely don't recommend going any shorter than the 4 day safari as it's too hard to predict what you'll see on any given day and if I were to do the trip over, I would have probably asked Ute to add an additional night at Notten's. We decided to do just 1 there b/c of budget but would have stretched a bit more b/c of how great of an experience it was. Being able to go off the roads at the private game reserve for some of the tracking/sightings is an experience you just can't get at Kruger (though we still enjoyed our time at Kruger).

Chestnut Country Lodge was great as well and felt very personal. The staff was very friendly, the food was excellent and I felt the lodgings were a great value.

Mandla from GAP tours was an excellent guide (nice/knowledgeable/funny) and it was really nice sticking with him for the 2 Kruger game drives and the transfer to Notten's. We had some great sightings in Kruger, but even during some of the slower times he had plenty of interesting things to point out and could answer all my questions.

I highly recommend this safari, and working with Roho Ya Chui.

SH Law   –  
Hong Kong HK
Visited: February 2020 Reviewed: Feb 20, 2020

Email SH Law  |  20-35 years of age  |  Experience level: first safari

Expectation exceeded on all aspects of the tour
5/5

Seamless communication before, during and after the tour with Ute - email, WhatsApp, call are quick and clear
Throughout the trip, all the commutes and stays have been very comfortable and well taken care of.
The 3 nights in Machaba Camp is a highlight - excellent services, food and quality of the game drive.
We were in honeymoon and with all the stays we were given "surprises" and very nice hospitality to celebrate this lifetime event of ours. That's very nice of Ute and the camps for the arrangements
In additional to the arranged tour, Ute was helpful in an incident when we intended to fly out from Maun to Cape Town (outside the tour). She sent a local representative to accompany us in dealing with local airline. That is highly appreciated especially we haven't paid for that part!
We will definitely come back to Africa and Ute will be our agent for sure.

Malcolm   –  
United States US
Visited: July 2018 Reviewed: Nov 28, 2019

Email Malcolm  |  50-65 years of age  |  Experience level: over 5 safaris

Excellent safari, and Ute Sonnenberg is a true professional
5/5

Our safari in Botswana and visit to Zimbabwe were outstanding experiences. What I want to write most about is how patiently and well Ute Sonnenberg guided us through our choices beforehand and how she was always there for us during the safari. This was our first time going with a custom safari, but I do have considerable knowledge of Africa, so I do have some perspective. Ute has DEEP knowledge of African safari planning and experience. She also was acutely attuned to us. She listened carefully to what we wanted and always followed our wishes, providing guidance and information and never pushing us in other directions. Everything she said in advance turned out to be completely correct. Ute answered every call and email promptly, and when the inevitable minor glitches occurred, she was quickly on the line to provide advice and help. We will go unhesitatingly with her when planning our next safari. As a word to others when planning your safaris, I would suggest doing what Ute helped us decide: go mostly to private reserves/concessions rather than national parks, splash out for at least one higher-end concession safari experience, and have a night or two's rest after arrival before going on safari. And don't always be on the hunt for the big five because that is just box-checking ... by all means choose one concession that has most of these wonderful iconic animals, but also vary your experience with water and desert camps. Lastly, but also firstly, thank you Ute! You will be hearing from us again!

Mariana   –  
Netherlands NL
Visited: November 2019 Reviewed: Nov 17, 2019

Email Mariana  |  20-35 years of age  |  Experience level: first safari

Unforgettable trip! Everything was perfectly planned and organised.
5/5

Ute did an amazing job planning our trip to the Okavango Delta and to Victoria Falls.
We pretty much left everything in her hands and she planned an unforgattable trip for us.
We stayed two nights at two different camps inside the Delta; the camps were in two different locations which gave us an opportunity to see different landscapes and animals.
After the Delta we went to Victoria Falls where we stayed at a great guest house.
Everything was perfectly arranged. It exceeded our expectations.

Average User Rating
5.0/5
Rating Breakdown
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