Safari.com
- Office In:
- Size:
- 20-50 employees (Founded in 2000)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $1,328 to $21,121 per person per day (MXN, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Queenslanders | 50-65 years of age | Experience level: over 5 safaris
Helpful and cheery, variable in communications
We did self cater, self drive to Kruger.
Service was helpful and upbeat. Booking consultant was very enthusiastic and friendly. Information regarding the cost conservation fees for foreigners could have been more specific. Generally, given we had an unfortunate cancellation the outcome has been favourable and Kruger.com assisted in the credit.
We enjoyed our Kruger visit.
AR
Email Monica Janicek | 50-65 years of age | Experience level: 2-5 safaris
good experience
it was a very nice and good experience, we would like to thank Pascal a lot in the communications and service.
At the Skukuza rest camp, Debbie was the best hostess, and FJ and Mathew were great at the games drive
Email Debby | 50-65 years of age | Experience level: first safari
Fun Safari
Bjorn was very helpful with making our arrangements especially since we were on a tight schedule. There was a little miss communication about where they were supposed to pick us up, but it worked out after we called them. The 5-6 hr drive from JNB to Tremisana Lodge was very long in a crowded van. It was exciting to see all the animals on the night and morning game drives. We saw 4 of the Big five. The leopard escaped us. The accommodations were adequate and the food was ok. The staff was great! Overall, we really enjoyed our safari.
Email Cecilie | 20-35 years of age | Experience level: first safari
Great lodging, good food, long van ride to actual lodge
Safari Bookings was very accommodating and worked around our schedule to provide the best safari experience in our time constraints. We had some issues with communication as we were unaware of the time it was recommended to land in Johannesbrg and we ended up having to cut the safari a day short because of it. There was a 6-7 hour drive from Jburg to the Reserve which we were also unaware of until we got in the van to make the trip at 7am. We would definitely do this again but I recommend flying into an airport closer to Kruger if you want to avoid two whole days of driving in the car to and from the reserve. The safari and Game Drives were amazing! We didn't see the leopard but the open air vehicles and guides were fantastic! The food at Thorn was delicious.
MX
Email Jorge Alarcón | 35-50 years of age | Experience level: first safari
Excelente service, just would like to know before the trip to have more options in different costs.
Excelent service from Zené and all the workers on Safari, very trustful page, just in value for money would like to know, before doing the trip the more differnt options you have, once you're in Southafrica you realized this.
Email Ian | 65+ years of age | Experience level: 2-5 safaris
Generally good but Tour Guide Disappointing
We arrived on Victoria Falls Tour at National Park Entrance and the guide hands out cold water bottles to everyone in the group, but mine was a used bottle which was 3/4 full and seal was broken so handed it back the guide he then took the last remaining full bottle from the esky for himself and excepted me to accept the used bottle. For the money we paid for the tour provided by Victoria Falls Safari Lodge it clearly shows customer service is non existent and they are a pooly managed company treating customers without respect. The tour guide should be terminated instantly from Victoria Falls safari lodge.
Email Susan | 65+ years of age | Experience level: 2-5 safaris
Our guide was OUTSTANDING!
It was easy to plan our safari to Uganda with Safari.com's consultant. She was responsive and provided options allowing us to customize our intinerary. I believe we got good value for the cost of the trip. Other than some of the drives being longer than expected, everything went off as planned. Our guide was very personable and knowledgeable. He was an excellent driver and was great at spotting wildlife. Most of the lodges and food were excellent. The staff everywhere was wonderful. A great trip over all!
The only thing keeping my rating from being a 5 was that Safari.com did not provide much documentation or a formal contract of what the final trip entailed.
Email Jane | 50-65 years of age | Experience level: first safari
Timely responses with queries
We all really enjoyed Arathusa. 100% for everthing!!
The directions to the lodge were vague and confusing. Perhaps if you liaised with Arathusa about the road conditions (Vian was very helpful on our return journey) then it would be more accurate.
We changed our party size from 5 to 6 and it felt like we had to do all the work to organise the change of dates to accommodate us.
All my daughter Emma’s queries were answered by one sentence responses. (Caileen Fortune) 😔
My communications with Dorothy were good and helpful.
She was helpful with the price reduction I asked for. 😊
Email EE | 65+ years of age | Experience level: first safari
Responsive and Helpful
Our safari experience was quite wondrous. The Shamwari Reserve is a marvelous place. Other than some relatively minor issues regarding transportation, our experience was quite satisfying. We would happily and certainly use and/or recommend Safari.com again.
Email Ivo | 50-65 years of age | Experience level: first safari
Well knowledged and always responsive
I think the service provided was well organized but by researching the cost of the actual itinerary it was definitely over priced and doing on own would cost about 3k less but only I'm to blame cause I didn't do my research due to time constraints Basically paying for transportation which once you are there is cheap and hotels which even in supposedly high season were plenty. If this package came with 3-4 excursions prepayed then it would be easier to justify the cost. Safari.com did an excellent job getting it organized quick and professionally and were very receptive to any questions
