Reviews

Sort By: Date Most Helpful Rating 221-226 of 226 Reviews
Deejay Vyto   –  
Kenya KE
Visited: August 2024 Reviewed: Aug 24, 2024

Email Deejay Vyto  |  35-50 years of age  |  Experience level: first safari

Great Customer Service & Excellent Planning
5/5

Kudos Ann, Nakuru Branch for excellent planning. Everything ran as planned to Dubai and back. I highly recommend Bonfire Adventures & Events Ltd.

kumar   –  
United Arab Emirates AE
Visited: June 2024 Reviewed: Jun 18, 2024

Email kumar  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of kumar and not that of SafariBookings.
Unprofessional Tour Operator - suspect him of cheating on money
1/5

The driver and the guide (not sure if the person was a guide as he did not volunteer with any information or describe any game through the two and a half days) couldn’t have been worse . Took us more than 10 hours to reach Emaiyan Camp from Nairobi , as we were brought in from an inconvenient road - Sekenani Gate is what should have been used , we came through Talek gate (which you must avoid if you are getting to your stay place). As we reached the gate at 5 pm (after starting at 830 am at Nairobi airport - we did breaks of about 60-90 mins total on the way) , the driver took a transit pass - which is free of charge . However , our driver took 100 USD per person (5 of us were there ) - taking money like this is cheating (to me !) .
Emaiyan Camp was great - always out to make you comfortable . And the game sightings were also great - made for a great trip overall , despite bonfire !

Karolle K & Chase C   –  
United States US
Visited: May 2024 Reviewed: Jun 4, 2024

Email Karolle K & Chase C  |  35-50 years of age  |  Experience level: first safari

Honest, Reliable & Efficient
5/5

This was our first time using Bonfire Adventures. As a citizen of Kenya living abroad, I thought I was in a good position to navigate scheduling a tour to The Mara & Diani, but ended up reaching out to Bonfire after encountering a couple of complexities. Bonfire managed my bookings for both resorts including booking the flights via Jambo Jet. They made the process very easy, and sent us updates on the payments. They also made meaningful recommendations based on the experiences we were looking for and our price point.
Moses, our driver and guide to the Mara had a great personality and he was very invested in making sure that we got to see different animals. We really had a great time.
I will definitely be using Bonfire again, let the team with the expertise navigate the process on my behalf. I actually paid less compared to how much the hotels and resorts quoted me directly. Long post alert :). Thank you Bonfire team.

Augustine   –  
Kenya KE
Visited: September 2023 Reviewed: Sep 27, 2023

Email Augustine  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Augustine and not that of SafariBookings.
My opinion is you better use another travel agency.
1/5

It was our first time in dubi and When we arrived we were dropped off at the hotel and left to check in the hotel by ourselves. We had a tour for the day we checked in even though we were extremely tired and ended up missing the tour since noone came to the reception to call us down. They just whatsapp you ( yet the hotels wifi was very slow so we received these messages very late) They only wait for you 20 min and leave you .
The second and third tour guides were really good. Congrats to them. The company only gave us activities for the first two days and left the other 4 unattended. During drop off to the airport on our departure we were left to navigate on our own until we reach our take off gate. Generally won't go with them again. I rather book for myself amd go alone. No difference.

Florence   –  
United States US
Visited: August 2023 Reviewed: Aug 12, 2023

Email Florence  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Florence and not that of SafariBookings.
Smooth booking but tour guide was very unprofessional.
3/5

Booking process with Denise was very well done but this is just the tip of an iceberg to have an enjoyable safari.
Day one - our tour guide was extremely late. He advised us to arrive at pickup location at 6.30 am but didn't arrive till past 8am. Worse, we couldn't reach him on contact provided by Born Fire. The guides lack of professionalism was evident right away since he got into it with one of the tourists stemming from frustration of waiting on pickup.
I didn't feel safe riding on the Land Cruiser after the guide explained his late arrival was due to fact that he had arrived at Nairobi city same morning following a seven day tour from Mombasa

Annie   –  
Kenya KE
Visited: July 2023 Reviewed: Jul 10, 2023

Email Annie  |  under20 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Annie and not that of SafariBookings.
Horrible
1/5

Horrible experience flight got delayed 9 hours zero communication before hand even send us a driver to the airport knowing our flight was cancelled DO NOT RECOMMENDED

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 171
  • 4 star 16
  • 3 star 2
  • 2 star 10
  • 1 star 27
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