Sunway Safaris
- Office In:
- Size:
- 50-100 employees (Founded in 1994)
- Member Of:
- ATTA, SATSA, ASA & HATAB
- Tour Types:
- Budget & mid-range tours with set start dates and a fixed itinerary
- Destinations:
- Price Range:
- $1,195 to $3,586 per person per day (MXN, excl. int'l flights)
Reviews
IT
Email Stefania & Giorgio | 50-65 years of age | Experience level: first safari
Raibow route, fantastic
We have just returned from 3 weeks in South Africa, Jacques and Willard were fantastic and every days we spent in this Amazing contry was a perfect day.
Many thanks to Sunway safaris for the organization and again thanks our guides Jacques and Willard, we'll never forget them.
They are realy professional and we enjoyed every moment of the tour.
The accomodations are all ok, a realy good standard.
We raccomand Sunway safaris and, J'm sure we'll come back again!! Next time in Botswuana!!!!
Email Kathy | 65+ years of age | Experience level: over 5 safaris
21-day Zambia | Namibia | Botswana
Greetings!
My son and I recently completed the 21-Day Namibia & Botswana tour, departing Livingstone, Zambia on the 10th of May, 2026. I am responding to the “Client Tour Report” in narrative form..
I did not book through an agent. I found Sunway Safaris, however, through safaribookings.com. I owned a (photography) safari company in Tanzania in the past, and my company was listed with safaribookings.com. I trusted, then, the vetting done by the site for companies offering available tours.
I chose this particular itinerary because I was looking for a relatively longer experience, and Namibia and Botswana have called me for a long time. The tour was physically strenuous (early morning packing up and taking down tents, long days, and tight itinerary), but I knew what to expect. That said, the tour was nothing short of AMAZING!
The equipment was excellent. The tents, mattresses, cooking utensils and cutlery were exactly what was needed; quite frankly, I found the mattresses to be more comfortable than some of the beds we slept in during the trip!
The truck, too, was perfect for such an excursion. Everything had its place, and being “Ms Organized Universe” – I loved it! Our guides insisted on the proper and intended organization and (usually) were the ones to pull out specific foods, etc., in order to maintain said organization. The truck seemed to be very well maintained, and Cloud Tsuma saw to it that it remained that way throughout the journey. Having significant experience driving on African roads, I was very impressed that there were NO breakdowns or incidents involving the mechanics of the truck (or otherwise).
Accommodations in guest houses in Swakopmund and Windhoek and even the campsite in Maun were excellent and the timing of restaurant meals, hot showers, and a break from the daily routine were welcome and very much appreciated!
Our guides (Farai Bikausaru and Cloud Tsuma) are the BEST! A conversation at dinner one evening included the difference between “knowledge” and “intelligence” - a distinction that I consider important. Maybe the most motivating factor in my travel is the opportunity to have intelligent conversations with people from all over the world. I found both Farai AND Cloud to be both highly intelligent AND VERY well-informed – (not to mention: professional). These two men worked together like a well-oiled machine. I could go on and on but suffice it to say: my standards are very high – and they were well met by this guiding team!
My son has a diagnosis of schizophrenia and autism. He is very high-functioning, but this trip challenged him in ways that didn’t affect the rest of the group in the same way. Farai and Cloud went out of their way to meet both my son’s and my dietary needs (gluten-free), to stop for ‘bushy-bushy’ when my son’s medications demanding more frequent stops, to accept his need to go to bed right after dinner, etc., etc. – all without asking questions. Their patience and consistent guidance and instruction resulted in my son’s feeling SAFE – and I watched him blossom! I am incredibly grateful to these two GOOD men.
I am thoroughly impressed with Sunway Safaris. Quite honestly, I have NO complaints or even recommendations for improvement. I certainly plan to book with you guys again and will also be recommending you to friends and family.
Thank you for everything and – again – especially to Farai and Cloud!
Sincerely,
~ Kathy R and Eric R
NL
Email Eva | 35-50 years of age | Experience level: over 5 safaris
Nice and knowledgeable
The tour was excellent. Well organized, good food and nice guides. The only issue is the sleepingmats, so if you book this tour, I would advise to bring your own.
NO
Email SC | 35-50 years of age | Experience level: first safari
Definitely not mid-range standard
I did the 21-day accomdated Cape to Vic Falls tour.
Guides: were polite, nice and knowledgeable. Really the best part of what Sunway provided is them. And the only reason I have given 3 stars on this review.
Food: was good, better than expected often. Breakfast was ok, camping style most days, so not great. Dinner was always good and lunch varied more. Though the food was good, some days it was too little/light and we were quite hungry by the time dinner came.
Truck: The truck is good, well designed. But I do believe the space is a bit too small for full occupation. When it’s not full occupation is good.
Group composition: I was told the average is around 50 years old (which I thought was a bit high already), but in reality it was 70 years old average - definitely not fun to end up in a senior group if you are in your 30s or early 40s.
Accommodation: for the most absolutely horrible. Budget level and below (even though the tour is advertised as mid-range in safaribookings). Maybe 2 out of all the places we stayed for 21 days could potentially be considered mid-range. I was so disgusted at some of the places that I could not sleep. I expressed this concern in the booking process (done directly with Sunways, no third party), and the indirect response was to check out the lodges websites, which obviously I did (several times), but pictures were with no exceptions better than the reality. I would definitely not have traveled with Sunways had I known that, and this is the reason why I will no longer travel with them and cannot recommend.
Reply from Sunway Safaris
Posted on Apr 20, 2026Thank you for taking the time to share such a detailed review of your 21 day Cape Town to Victoria Falls tour. We appreciate the balanced feedback and are pleased to hear that your guides made such a positive impression, as well as that you generally enjoyed the food.
On accommodation. The accommodation used is intentionally varied and reflects the remote areas we travel through across Southern Africa. In many of these regions, particularly areas such as the Cederberg, Gariep, the Namib Desert, the Okavango Delta and northern Botswana, there is not a wide range of formally graded, urban style mid range properties available, and standards can vary accordingly from stop to stop. All accommodations on this tour are classified within the 2 to 3 star bracket as detailed in the tour itinerary.
We do want to emphasise that all accommodation is listed in detail prior to booking, with direct links provided so guests can review each property in advance. This is specifically to align expectations before travel. Across the portfolio, these properties sit within a consistently 4.2 to 4.6 guest satisfaction range overall based on aggregated guest reviews, which we believe reflects solid and reliable comfort level accommodation within the context of the regions visited.
Regarding food, we are pleased that quality was generally good, but your comment on portion sizes is noted. We will review this with our operations team to ensure consistency, particularly on longer travel days where energy requirements are higher.
On the truck and space, as well as group composition, these are inherent aspects of small group overland travel. While we provide guidance on typical group profiles, we cannot guarantee a specific age mix, and we understand that this can influence individual enjoyment.
Finally, we are very glad to hear your guides delivered such a strong experience. They are central to the success of our tours, and your feedback will be shared with them.
PL
Email Sebastian Kozak | 35-50 years of age | Experience level: first safari
Great adventure with a fantastic organization
Since the very beginning, I had excellent contact with the travel agency; they patiently answered all my questions.
Everything was organized well for a relatively low price. Delicious, fresh food prepared on site by the guides! Of course, sleeping in a tent at a campsite isn't for everyone and is certainly a bit exhausting, but it was all worth it!.Close to the nature. I'll probably choose this agency again for another trip to Africa, and I definitely will! Thank you guys, it was my first time in Africa.
CH
Email Elizabeth | 65+ years of age | Experience level: 2-5 safaris
A well-run, reasonably priced and reliable tour operator
We took the accommodated Zimbabwe and Botswana "Game Tracker" tour with Sunway Safaris last month and were very pleased with the experience. Everything was extremely well organized. The days were long, but a free day at Victoria Falls in the middle of the tour allowed some respite. Our guides, Alois and Jonas, were efficient, well trained, intelligent, gracious, pleasant, and knowledgeable about the countries we visited and their wildlife. Jonas, who was the driver, did a wonderful job of navigating difficult roads over thousands of miles. In those places where we did not have a local guide (these were also good), Alois provided detailed explanations about what we saw.
Overnight accommodations were varied but always comfortable, most frequently in the form of large permanent tents/cabins with bathroom. Often the guides cooked for us, and helping with the dishes etc. created camaraderie among the tourists.
If you plan to take this tour, be aware that it involves very long drives over roads that are often potholed and sometimes unpaved. Our truck (the "Red Elephant") was reasonably comfortable but could be very bouncy in the back seats---luckily there were nine of us in a vehicle that seats twelve, so only one had to sit in back, and we took turns. Moreover, the air conditioning was not really adequate on sunny days, even though it was winter. That said, it is well worth while traveling overland to get some understanding of the geography (natural and human) of the countries visited.
We saw many different animals as well as other sights, were charmed by the local people, learned a great deal, and were well taken care of. We can recommend Sunways as an experienced and reliable tour operator.
Email Kathleen Vowles | 20-35 years of age | Experience level: over 5 safaris
Adventure!
Brilliant!!!! Would recommend to anyone. Best adventure I have been on in my life :)
Email Kenneth Hargreaves | 50-65 years of age | Experience level: 2-5 safaris
good value for money
the safari was great, the guides were excellent and in the main the places we stayed were top draw. the visits to the national parks and the glides we had there were also superb., we saw lots of wildlife, we felt well looked after by all the people we interacted with on the trip. the food was plentiful and good both in the lodges and that made by the guides. good value for money and more importantly we saw plenty of stuff.
the head office did change our last accommodation at short notice for a place that was not as good as the original and the first place in the rhino sanctuary is not quite as described, but these are minor things
Email Trevor | 35-50 years of age | Experience level: 2-5 safaris
14 Day Botswana Wildside Camping Safari
This trip did not disappoint. Bush camping, significant wildlife sightings, knowledgeable guides. Everything a safari should be.
DE
Email Helga Brostian | 65+ years of age | Experience level: 2-5 safaris
amazing
i did the safari:capetown to viktoria falls.It was absolutly wonderfull.
Our guides Maji and Stephen did a very good job.
The tour was super good organized(from the pickup at the airport in capetown til the drop off at the airport in viktoria falls).
I would do a safarai with sunways every time.
Thanks to Maji and Stephen