Reviews

Sort By: Date Most Helpful 61-70 of 298 Reviews
Caroline   –  
United States US
Visited: June 2019 Reviewed: Jun 27, 2019

Email Caroline  |  20-35 years of age  |  Experience level: first safari

Best day of my trip - AMAZING guide
5/5

Frank was so wonderful. I was nervous about going on a tour alone, but I shouldn't have been. He is very professional and kind and knowledgable. Would recommend this tour to anyone.

Jose Manuel Sanchez Andrade   –  
Spain ES
Visited: August 2019 Reviewed: Sep 5, 2019

Email Jose Manuel Sanchez Andrade  |  35-50 years of age  |  Experience level: 2-5 safaris

Good agency
5/5

Good agency, serious and with good services.
The driver-guide, very good.
An agency of the most reliable and serious.
All very well.

Davina NAIKEN   –  
Mauritius MU
Visited: June 2019 Reviewed: Jul 19, 2019

Email Davina NAIKEN  |  35-50 years of age  |  Experience level: first safari

Wonderful Experience, highly professional & knowledgeable
5/5

A wonderful surprise. The service was excellent. Frank who accompanied me on my 2 days tour to Akagera and Kigali was highly professional and paid a lot of attention to details to make my experience unique. In Akagera, he made sure I was having a chance to see all the animals there. He had water bottles in the car everyday. He even brought me coffee on my departure day which was really early morning.
He was also well respected by the people at places we visited, which certainly shows the reputation of the company in the destination.

Spending 2 days with Frank also taught me a lot about the culture of Rwanda, the lifestyle and the friendliness of people despite the history. It was a very emotional 2 days, and I came back home with a lot of great memories.

I have no hesitation to recommend Golden Rwanda Safaris and would not definitely not go with anyone else.

Scott   –  
Singapore SG
Visited: July 2019 Reviewed: Jul 19, 2019

Email Scott  |  35-50 years of age  |  Experience level: first safari

Perfect in every way possible
5/5

Being my first visit to Africa I was apprehensive about how to choose a trustworthy tour operator. Frank of Golden Rwanda Safaris could not have been more helpful. From our first communication, it was clear that Frank values customer service above all else. No request was too much and the payment platform made it simple and painless to finalize the transaction.

On the ground in Rwanda, Frank's level of service was impeccable. Frank was always on time and no request was too much. I had wanted to visit the Gorillas for 25 years and Golden Rwanda Safaris made it happen in a way that I will never forget!

If you choose Golden Rwanda Safaris, Frank and the team will make sure you leave Africa with an experience that will stay with you for a lifetime.

Yasmine S   –  
United Kingdom UK
Visited: July 2019 Reviewed: Jul 21, 2019

Email Yasmine S  |  35-50 years of age  |  Experience level: first safari

Amazing Experience
5/5

Frank is an excellent tour guide, punctual, knowledgeable and honest and quotes very reasonable prices compared to the experience. We went to Akagera and he had very good eye to spot the animals, he had great knowledge of the park. Very good experience with Golden Safaris, definitely recommend.

Mohamed   –  
Congo (Brazzaville) CG
Visited: March 2019 Reviewed: Mar 5, 2019

Email Mohamed  |  20-35 years of age  |  Experience level: first safari

Wonderful!!!!
5/5

It was great from the pick up at Hotel to the Park. The Team was friendly and professional. Especially Jean Claude who was a very dedicated Guide. He did all what he can to make me comfortable. I have seen Lions, Elephants, Giraffes, Hippos, buffalo, hyenas, zebras etc... It was more than expected. I recommend it

Maria   –  
Sweden SE
Visited: March 2019 Reviewed: Mar 5, 2019

Email Maria  |  35-50 years of age  |  Experience level: 2-5 safaris

We had a great time with Frank on our one-day tour to Akagera! Highly recommended!
5/5

Great arrangement with high service and customer focus!

Rakesh   –  
United Arab Emirates AE
Visited: March 2019 Reviewed: Mar 14, 2019

Email Rakesh  |  20-35 years of age  |  Experience level: first safari

Fantastic experience
5/5

Frank is a professional , and was a great company on the tour. This is was one of the best safari experience. I would certainly , recommend them to anyone who wants a reliable and excellent tour company .I know I would , when back in the country next time :)

Laure   –  
France FR
Visited: April 2019 Reviewed: May 3, 2019

Email Laure  |  20-35 years of age  |  Experience level: 2-5 safaris

Most reliable tour operator providing top quality services at honest price
5/5

Benoit managed to accommodate us with two cars and a fantastic guide (Fabrice) at the very last minute. The quality of the overall service was top notch, all the while being the cheapest option we have found in Kigali. We all highly recommend this your operator, for being so reliable, honest and providing the best service. Great value for money!

Lillian   –  
United States US
Visited: July 2019 Reviewed: Jul 28, 2019

Email Lillian  |  20-35 years of age  |  Experience level: 2-5 safaris

Great experience
5/5

I went on a tour with Golden Rwanda completely by chance as I was attending a conference in Rwanda and a fellow conference attendee invited me to join her. She was far more prepared than I was, and had researched various tour operators thoroughly. I was very happy with her choice. Golden Rwanda Safaris is a small local company, but they do tours all over Rwanda and the surrounding countries. We ended up staying in Rwanda, spending a 1.5 days in Akagera national Park, (where we saw so many animals, including lions, hippos, impalas, giraffes, zebras, baboons, buffalo, elephants, warthogs etc). Seeing lions was theoretically the most exciting because they were introduced in the past few years from South Africa, but I prefer seeing the colorful animals (zebras, giraffes) and the more active ones (baffoons & impalas).

We had two separate guides for the two halves of our trip (Frank and Fabrice) and both were terrific, both on the trip logistics and also the wildlife. I enjoyed chatting with them and learning about their stories and Rwanda as much as I enjoyed the wildlife.

Note on gorillas: I was too stingy to pay $1500 for the gorilla permit in Rwanda, too scared to explore going to Congo, and permits were all gone in Uganda ($600) because I was literally looking for them the same week. However, the company arranges gorilla treks in all 3 countries and they assured me that Congo was safe for tourists. In the end, I'm very happy with the company and my trip :)

Average User Rating
5.0/5
Rating Breakdown
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