One of our experienced guide and staffs
Bienvenido Kenya Tours and Safaris
- Office In:
- Size:
- 10-20 employees (Founded in 1992)
- Member Of:
- American Society of Travel Agents
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $1,717 to $5,151 per person per day (MXN, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
LV
Email Annija | 35-50 years of age | Experience level: first safari
4-day unforgettable experience!
We enjoyed 4-day safari trip from Nairobi through Abmoseli National park, Tsavo National Park and ended in Mombasa.
Our communication with the contact person Purity was very easy, quick and efficient - he gave useful advices and did it also in evenings and weekends!
Our driver Kitavi was really nice and pleasant person who did his job with full responsibility and took care that we really see as much as possible. He was also an exciting conversation companion so that we could get to know so much interesting about Kenya.
Those were unforgettable days and amazing experience!
Thank you very much "Bienvenido Kenya Tours and Safaris", you made our first experience in Kenya so great and wonderful!
DE
Email Thomas | 50-65 years of age | Experience level: 2-5 safaris
Changed the program. I had to stay 1 day in a not booked hotel without any program. Never again
During the Safari my program was changed by Bienvenido Tours. I had wait 1 day and night for another group from a different tour company to continue the trip. I lost 1 1/2 days with waiting in the accomodation and waiting for the other Minivan. I even had to pay the hotel that I booked after the Safari and couldnt use because of the delay. Bienvenido Tours didnt accept a money refund. I'd not book with this company again. The Mara, Nakuru and Amboseli are wonderful places to see. The accomodations in the parks are very basic, but that I knew before
Email Eddie | 50-65 years of age | Experience level: first safari
Helpful friendly knowledgeable staff answered all pre safari questions and the guides are brilliant.
Bienvenido tours offered us our budget 8 day safari to the Masai Mara, Lake Nakuru, Lake Naivasha and Amboseli National Parks. We saw thousands of animals and numerous species including the big 5. The price was very good and the accommodation was sometimes camps (with heavy duty tents) and sometimes hotels, they were all pretty decent and very safe. The food was good and our guides Moses & Geoffrey were amazing, their knowledge and driving skills were excellent and they had a knack of finding the animals. Before we went we had loads of questions and Kennedy who worked in the office answered them all quickly and efficiently making us feel we were in safe hands. (Thanks Kennedy). Our guides kept us informed regularly and we always knew what we were doing, They absolutely tried their hardest to make our experience amazing and they succeeded with flying colours. (Thanks Moses & Geoffrey). We did everything on the itinerary and more. This was an unforgettable experience of a lifetime and to see Lions, Elephants, Giraffes, Wildebeast, Crocodiles, Hippos, Rhinos, Hyenas, Warthogs Baboons, Cheetahs, Leopards, Ostriches and many many more all at close quarters was stunning. Add in seeing Mt Kilimanjaro as your eating your breakfast then what's not to love. My favourite bit was watching 200 Elephants crossing the road to go and eat. some were only a few metres away but we were always safe. The way they protect the babies as they walk is heart warming. You won't regret this safari I'd advise booking with Bienvenido as soon as you can.
MY
Email Gary | 50-65 years of age | Experience level: first safari
value for money
Only problem we face is the 1st day pickup from hotel is delay by more than an hour. (Suppose to pickup at 6:45-7am) But wait until 8am (no contact info given and email reply after 7:30pm) should provide WhatsApp or WeChat for easy communication. And day before should let us know who will pick us up and what time to pick up and contact information (specially WhatsApp)
MY
Email Stan | 35-50 years of age | Experience level: 2-5 safaris
Worth the money
We booked for budget package so basic accomodations were expected. I think the company has upgraded us one night at Nakuru hotel, which was a great stay. Easy communication and fast response. Jeep condition was excellent, and our driver very experienced. Yes, I'll recommend this company.
HK
Email Annie | 50-65 years of age | Experience level: first safari
Excellent customer service Kennedy
Good value for money. Solo traveler mid range 8 days Safari Tour. Saw all big five through this journey up close. It was an amazing experience. Highly recommended.
CA
Email Megan | 20-35 years of age | Experience level: 2-5 safaris
Chaotic and not according to plan
Would absolutely not recommend doing a shared tour with this company or its sister companies.
Whatever company you book with (there’s a large number of them under the same umbrella), it doesn’t seem to matter, they all send you off with drivers where you’ll be flip flopped to different groups and drivers every day based on where they can fit you. Everyone in the groups were given different itineraries that were never followed. Usually you picture joining a shared tour where you and the other few passengers all get on the bus doing the same itinerary, for the most part. But no. I felt bad for the drivers having to juggle so many ppl with different plans and most ppl were frustrated as they didn’t get to do the itinerary they were given, and the drivers have to deal with all the frustrations when it’s not them who planned everything so poorly. And it got annoying being moved constantly to different vehicles and groups, sometimes twice a day, or waiting so long in roadside stop places to meet with other vehicles to switch passengers.
Your itinerary will change from what they tell you, and when you inquire about it they just say too bad you’re on a shared tour, no flexibility. Also they just seem to put random things in the itinerary that they must know are untrue. Like a few times writing “you will arrive at your next hotel in time for lunch”, yet the drive is double that time and lunch is on the road and we don’t arrive till evening. Unless the driver takes much longer routes than needed due to dropping different passengers off places etc. either way, receiving accurate info in the itinerary should be made a priority. Itinerary said arriving in Nakuru hotel in time for lunch then evening game drive. We didn’t even make it in time for game drive, and arrived at hotel at 7:30pm. No possible way with the route we took would we have made it in time for lunch at hotel. We left Masai around 8am. It also says this about amboseli but we didn’t leave till late morning and arrived at 7pm. And it said game drive in amboseli in afternoon yet we got no drive. Just drop to hotel. When I asked they said we’d make up for it by doing drive on last morning, since we paid $60 park fee, yet the “drive” was just racing from gate to gate lasting an hour and barely stopping for animals we briefly saw in our speedy exit.
They pack the vans to the max, despite website saying max 7 pax. It’s so cramped and sweaty, there’s not enough room for everyone to see out at the same time to see the animal sightings. So some will sit while others sweaty armpits are pushing into your face. One will sit in front with driver so not even having the option of standing to see out the pop up roof. The only way I’d do a shared tour again would be if the company guaranteed max 6 passengers.
The 12 hour days in the van are not ideal. Most lodges and everywhere I went in SA was sunrise, and sundowner drives. Leaving you some nice time at the lodge to rest and enjoy lunch. Even if your itinerary says different (like mine did), you will be doing 12 hour drive and not returning to lodge mid day. Mid day is so hot so it’s sweaty in that van with 8 ppl and the animals are often not out in the open when it’s that hot mid day.
There were a small amount of ppl I talked to on the trips that were happy with the way they organized. Well maybe not happy but they just were chill and didn’t mind. So if you’re very easy going and don’t really care about sticking to the itinerary provided, and don’t mind the constant change ups, and aren’t picky about personal space in the van and better viewings, then it would be fine for you! I know some backpackers and travellers who aren’t fussy and it would work out great for. I’m just not one of those people, as were many ppl on the trips. In one of the instances where we had to leave our vehicle to join another group as ours had to drive half the group elsewhere, we got into a Jeep. That was a much more comfortable vehicle, so I’d definitely recommend spending the extra to go in one of those.
Email LizS | 65+ years of age | Experience level: first safari
Excellent tour operator and guides with all arrangements carried out smoothly and efficiently.
We took the eleven-day Kenyan/Tanzanian Safari, and it was indeed the most wonderful experience of my life. I went with my 11-year old grandson. Bienvenido Kenya Tour and Safaris took care of us throughout the trip. Transport showed up when expected, our guides were excellent - particularly Patrick in Kenya - and the arrangements were exactly as planned.
We saw an enormous number of animals - all the big five - as well as many other species. We also got very close to numerous lions, elephants and other creatures. It was an extremely thrilling experience.
Accommodation ranged from good to very basic. Be prepared to rough it occasionally! There was also quite a bit more driving involved that I had anticipated.
For those considering this safari, the more research you do up front the better! I would have liked a bit more information about accommodation options, as well as a bit more guidance on what to bring, what not to bring, etc. In the end we just took very small bags, with only three changes of clothes, binoculars (a must!), guide book, cellphone and a warm jacket as nights can get chilly. This all proved to be more than adequate, and having small, light bags was a bonus, as we were constantly moving from one place to another. We were advised to bring "safari style" clothes, but that was not necessary! Also, take a small towel - some of the camps do NOT provide towels and cold showers with no way of drying off is not all that pleasant.
I would highly recommend Bienvenido Tours. Good value, no hidden extras and Purity is very responsive and helpful.
FR
Email Remi | 20-35 years of age | Experience level: first safari
Great expérience !
Great guide and intense expérience !
It definitly worth it.
CH
Email Joshua | 20-35 years of age | Experience level: first safari
Just Great!
We booked a 6-day trip from Nairobi. All our questions we had in advanced were answered very quickly. On the day our Safari started the pick up at the hotel was great, and we were informed of the whole trip in their office.
The whole 6 days we were treated amazingly, the tourguide (Mansoor) was just great. He knew everything and tried his best the whole trip to show us as many places and as many animals as possible.
I cannot recommend Bienvenido Kenya Tours and Safaris more!