Reviews

Sort By: Date Most Helpful 31-40 of 146 Reviews
Kevin   –  
Pakistan PK
Visited: July 2024 Reviewed: Jul 27, 2024

Email Kevin  |  65+ years of age  |  Experience level: over 5 safaris

They were easy to deal with, communicated well and delivered on their promises.
5/5

I travelled with Bienvenido Kenya tours with my wife and 15 year old grandson. First, they were easy to deal with and communicated well. Kennedy was excellent. They made things very clear, Kim met us at the airport and was helpful. The drivers were safe, not like everyone else on the road! The tour guide, Maxwell was excellent, he communicated clearly, nothing was a bother to him and he was able to get us to great locations. We had a fantastic time. We ran into a terrible traffic jam on the way back to Nairobi but they got us to another vehicle and delivered us to our hotel. Plus, we saw 4 of the big five and had a wonderful experience. Thanks.

Nadine   –  
Qatar QA
Visited: July 2024 Reviewed: Jul 28, 2024

Email Nadine  |  35-50 years of age  |  Experience level: first safari

Fantastic organization, caring Guide and amazing customer service
5/5

I definitely recommend this company. We did a 5 day shared Safari, Masai Mara/Nakuru/Naivasha. They worked out the best option for us, and the price was really good compared to other companies. Everything was well organized and worked smoothly. Kennedy was always quick to answer all of our questions before hand and Richard, our guide was absolutely amazing. I will always have fond memories of this trip.

Jody   –  
Bahrain BH
Visited: August 2024 Reviewed: Aug 6, 2024

Email Jody  |  35-50 years of age  |  Experience level: 2-5 safaris

Kennedy was extremely responsive, helping and advising on transfers and taxis.
5/5

We chose an 11 day Kenya and Tanzania tour and are a family of three. Kenya accommodation was permanent tents and budget hotels and Tanzania was camping in tents and some budget lodges. For us, this was perfect, but there are options to avoid camping in tents. The food was always good and lots of healthy options. Lunches in the National Parks was a particular highlight - particularly Tangarine National Park and the monkeys that stole our banana!

As for our guides and the safaris, we were blown away! James in Kenya was extremely knowledgeable and a reassuring presence, navigating tricky roads and late nights into campsites. We trusted him and enjoyed his company.

In Tanzania, we had different guides on different days. This was a good thing, as we had the insight of different people. We did have an issue one day, and this was very promptly resolved by Kennedy.

We absolutely loved this tour - it was an absolute highlight to experience the wildlife in such close proximity and have the advantage of such knowledgeable guides. We cannot recommend this tour enough and feel we also travelled within our budget. We have family memories that will stay with us forever.

Tara   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 20, 2024

Email Tara  |  35-50 years of age  |  Experience level: 2-5 safaris

Great value well organised budget safari
5/5

Me and my friend just finished a 6 day safari and everything was fantastic. Our guide Stanley was wonderful, he was a fantastic driver on tough roads, was knowledgeable and really put effort into finding all the animals for us! We will miss you Stanley! Both camps we stayed at were great and food was tasty and plentiful. 10/10 would recommend this company for everything.

Jerrell   –  
United States US
Visited: October 2024 Reviewed: Oct 14, 2024

Email Jerrell  |  35-50 years of age  |  Experience level: first safari

Our Tour operator was very accommodating and promo on all messages.
5/5

My family and I was very pleased with the tour from the early stage of inquiring about the safari to the accommodations of booking. We were also excited about booking our stay at the Jambo Mara. The place was worth the additional $$. Lastly, we could go on and on about our tour guide, Ken. He was very friendly, knowledgeable, and helpful in our experience. He’s someone that we could count on every step of the way.

Genevieve   –  
France FR
Visited: January 2025 Reviewed: Jan 13, 2025

Email Genevieve  |  50-65 years of age  |  Experience level: 2-5 safaris

All passed very well
5/5

Everything went as planned. Very good organization. Very good accommodation. Very nice driver and wonderful stay with great encounters

(automatic translation from French)

Alexe   –  
Canada CA
Visited: November 2024 Reviewed: Jan 15, 2025

Email Alexe  |  20-35 years of age  |  Experience level: first safari

Exceptionnal experience
5/5

Our experience with Bienvenido Kenya Tours and Safari was exceptional! We want to extend a special thanks to our guide, Kitavi, for everything. His dedication to his work is truly remarkable.

Thanks to him, we were able to see the Big Five! Kitavi’s extensive knowledge of wildlife and flora made the safari educational and engaging, as he answered all of our many questions. His sharp eyes are incredible—he spotted animals from great distances, which added so much to our experience.

Above all, we always felt safe with him, which made the adventure even more enjoyable. Highly recommend Bienvenido Kenya Tours and Safari, and if you’re lucky enough to have Kitavi as your guide, you’re in for an unforgettable journey!

Stavriana   –  
Cyprus CY
Visited: January 2025 Reviewed: Jan 21, 2025

Email Stavriana  |  20-35 years of age  |  Experience level: first safari

amazing!
5/5

Our experience with "Bienvenido Kenya Safaris" was nothing short of extraordinary, turning our trip into a once-in-a-lifetime adventure. We had an incredible time exploring Kenya, and our driver, Mr. Kitavi, was absolutely phenomenal—easily the best driver and guide we’ve ever had! The agency went above and beyond to accommodate our needs, consistently demonstrating responsiveness and flexibility by adjusting the itinerary to suit our preferences. I wholeheartedly recommend booking with this agency—it’s a decision you won’t regret!

Dmitrii   –  
Kyrgyzstan KG
Visited: January 2025 Reviewed: Jan 22, 2025

Email Dmitrii  |  35-50 years of age  |  Experience level: first safari

Very good
5/5

Thank you very much for the safari and the guide Kamande. Yesterday was an unforgettable day, starting from visiting the Masai village, ending with viewing the animals. Our guide was very polite and knowledgeable.

Rebecca   –  
Denmark DK
Visited: January 2025 Reviewed: Jan 22, 2025

Email Rebecca  |  20-35 years of age  |  Experience level: first safari

Great budget-safari
5/5

Really nice budget safari trip. Both the game drives and the accommodations exceeded our expectations. Would like the locals to give us a few heads up for the scams along the way and recommend which optional activities we should not waste money on. Other than that, really unforgettable experience.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 146
  • 4 star 12
  • 3 star 5
  • 2 star 5
  • 1 star 7
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