Reviews

Sort By: Date Most Helpful Rating 61-70 of 175 Reviews
sai karthik   –  
India IN
Visited: April 2026 Reviewed: Apr 8, 2026

Email sai karthik  |  20-35 years of age  |  Experience level: first safari

An Amazing & Hassle-Free Kenya Travel Experience
5/5

It was one of the best experiences of my life. I am truly thankful to Bienvenido Kenya Tours and Safaris. The trip was affordable, and the stay, itinerary, and overall arrangements were all excellent.

The people were very friendly and helpful, taking care of everything from airport pickup to drop-off seamlessly. As someone traveling from India, they also made the entire process very easy for me.

For any foreign nationals looking for a budget-friendly and safe trip, I would highly recommend them. I also had the opportunity to travel with people from different countries like the USA, UK, and Italy, which made the experience even more enjoyable.

Thank you for such a wonderful experience!

Karen & Dan   –  
United Kingdom UK
Visited: February 2026 Reviewed: Feb 23, 2026

Email Karen & Dan  |  35-50 years of age  |  Experience level: 2-5 safaris

A fabulous tour operator, tailored the experience to our requirements and made it a special trip!
5/5

Kennedy organised our 7 day family safari for us and was very responsive throughout the booking process, tailoring it to our requirements working with the hotels and local guides. Daniel, our driver and guide was exceptional, he ensured we all had an amazing and fun experience, he adapted to our needs and helped us to spot so many different animals! Thank you for a fabulous holiday and allowing us to make some very special memoriesb

Nadiia   –  
Ukraine UA
Visited: February 2026 Reviewed: Feb 14, 2026

Email Nadiia  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Nadiia and not that of SafariBookings.
Complete disrespect and horrible organization
1/5

Horribly experience. They don’t care about your time. Disrespect your time and don’t take responsibility for their mistakes.
I don’t recommend. Select another operator to go on a tour with.

Reply from Bienvenido Kenya Tours and Safaris
Reply from Bienvenido Kenya Tours and Safaris
Posted on Feb 16, 2026

Dear Nadiia,

Thank you for taking your time to write to us.

Kindly give more details how disrespect happened and how we didn't take care of your time, So that the mistake can be rectified for the future travelers.

Diby   –  
Ivory Coast CI
Visited: February 2026 Reviewed: Feb 8, 2026

Email Diby  |  35-50 years of age  |  Experience level: 2-5 safaris

Great moment
5/5

To be honest I have done many safari before and it was one of the most greatness

Lucy   –  
United Kingdom UK
Visited: January 2026 Reviewed: Feb 6, 2026

Email Lucy  |  35-50 years of age  |  Experience level: 2-5 safaris

Great safari, and really well organised
5/5

I did a 1 day safari in Kenya and it was brilliant! Communication from the company was good and the guide was great and really knowledgable!

Giulia   –  
Italy IT
Visited: January 2026 Reviewed: Feb 3, 2026

Email Giulia  |  35-50 years of age  |  Experience level: first safari

Wonderful
5/5

Amazing experience, beautiful and well organized. Everything perfect

Kent   –  
Sweden SE
Visited: January 2026 Reviewed: Jan 28, 2026

Email Kent  |  65+ years of age  |  Experience level: first safari

Excellent experience
5/5

We were very pleased with our 3-day safari to Amboseli and Tsavo East. Our driver, Kitavi, picked us up from our hotel in Nairobi and at the end of our trip he dropped us off in Diani where we are staying for the next week.

Kitavi was a very professional guide and did his best for us to see as many animals as possible. We saw a lot of different animals at a short distance at Tsavo East, including elephants and lions.
We were also happy with our stayovers at AA Lodge and The elephant lodge. 5/5 would recommend.

Gemma   –  
Italy IT
Visited: January 2026 Reviewed: Jan 14, 2026

Email Gemma  |  20-35 years of age  |  Experience level: first safari

Great experience in Masai Mara with Geoffrey
5/5

We took a three day tour to Masi mara with Geoffrey as our guide.
He was great, he took us all over the park to make sure we saw as much as possible. We saw almost all of the big 5 and so much more up close, it was amazing. Geoffrey let us take our time with each animal we encountered and was a very great guide.

Fabio   –  
Italy IT
Visited: December 2025 Reviewed: Jan 6, 2026

Email Fabio  |  20-35 years of age  |  Experience level: first safari

Unforgettable experience
5/5

The safari was an unforgettable experience.
A big part of this amazing tour was thanks to our guide, Mr Kamande. His deep knowledge of the animals, their habits, and the best areas to find them made a huge difference. He was professional, engaging, and very reliable.
The tour was well organized and all the information provided beforehand was clear and accurate.

Fiona   –  
Australia AU
Visited: September 2025 Reviewed: Oct 21, 2025

Email Fiona  |  35-50 years of age  |  Experience level: over 5 safaris

Masaai Mara is beautiful - book at least the 3 day tour
5/5

I booked the two day budget tour (starting and ending at Nairobi) and it was not enough time to experience Masaai Mara - highly recommend booking at least 3 days to get one full day safari in Masaai Mara. On the first day of the tour, we spent a long time waiting for the company to sort out the seating arrangements for everyone in each of the 4 x 4 land cruiser/van (there were three vehicles). We ended up in the van with a pop-up roof which was fine (but we were originally sitting in the 4 x 4). The ride to Masaai Mara was fine, we got there after a few hours and were able to have a fantastic evening safari (our driver was great!). Please note that we had a brief lunch stop (15 mins from memory) along the drive, it was not as per the itinerary where they said we'll have lunch at camp.
The next day, the morning safari ride was only 2 hours long because they said we have to be back at the main gate to switch to the van to go back to Nairobi. On the itinerary, it says drive back to camp for breakfast after the morning safari but we had to pack our bags in the van before the safari as we were not coming back to camp. After the safari, it took us at least 8 hrs to get back to Nairobi because we had to switch to 2 different vehicles (three all up), which was a giant time waster as we had to wait around (it took us 8 hrs from Masaai Mara to Nairobi).
We stayed at Miti Mingi Eco Camp, which was not great. The bathroom attached to the tent smelled and was not in the best condition. The roof of the bathroom was also not netted off so there were a lot of mosquitos in the bathroom waiting for us. The shower was also not great, the water was really hot so we could only shower with a trickle of water to avoid the scalding water. I'm glad we only booked for one night at that accommodation. I would suggest a mid range accommodation or the Jambo Mara lodge if possible. We have stayed at other permanent tented accommodations (e.g. near Kruger Park, Okavango Delta, etc) and the condition of Miti Mingi Eco Camp was the worst.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 146
  • 4 star 12
  • 3 star 5
  • 2 star 5
  • 1 star 7
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