Our Company Team.
NGONI Safaris Uganda
- Office In:
- Size:
- 10-20 employees (Founded in 2010)
- Member Of:
- AUTO, UTB & UWA
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $2,239 to $17,223 per person per day (MXN, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Sapna | 20-35 years of age | Experience level: first safari
Memorable experience with Ngoni Safaris
I had a wonderful time in Uganda with Sedrick from Ngoni Safaris. As a young solo female traveler, one of my biggest priority is safety and Sedrick earned my trust even before I had booked and I am glad to say that I started the tour as a tourist and ended as a good friend! Although my trip was cut short due to messy flight SOPs related to COVID that had a huge impact on my itinerary, Sedrick still managed to include all the highlights that he possibly could and made sure I ENJOYED Uganda. There wasn't a single time that I felt uncomfortable or out of place. Sedrick and one of his assistant guide Newton were not only great care-takers but also a fantastic company and friends to be with! I had a great time with them and will book with Ngoni anytime I am visiting Uganda. I recommend them 100%!
Book with them and you won't be disappointed
Email Betty | 35-50 years of age | Experience level: first safari
From beginning to end, AWESOME.
5 coworkers embarked on a safari in Murchison Falls National Park, Uganda.
Communication was great with Sedrick from the very beginning. Sedrick was very responsive and provided clear information. The safari was AMAZING. Guide Gerard (hope I spelled correctly) was super knowledgeable about wildlife and the national parks in general. He sparked additional interest to see other national parks, besides Murchison Falls. The guide was also a great driver. Note that you are mostly riding on dirt roads, and rain can make the roads muddy and hard to handle. Gerard was a real pro behind the wheel... and we had a few really good laughs at how he handled some challenging roads.
I personally didn't expect to see so much wildlife, and so close to the roads. The guide also knew where to look, to spot every possible animal. We drove past a lion resting after a huge meal of a waterbuck, of which carcass we spotted behind a bush. An elephant charged at our van (because we were most likely a little too loud when stopped close to it). We also went to the Murchison Falls, and were blown away at the power of the falling water, of the river Nile. In addition, we went to a rhino sanctuary, and walked really close to white rhinos.
After 3 days, we were overdosed by the beauty of Murchison Falls National Park.
Thanks, Ngoni Safaris. You made our experience exceptional.
Betty, California
AE
Email Nicholas Gibson | 20-35 years of age | Experience level: 2-5 safaris
Once in a lifetime trip
From start to finish our experience with Ngoni Safaris was seamless. Every detail was taken care of, and we didn’t need to worry about a thing. Ben and Sedrick were wonderful hosts and tour guides, both hugely knowledgeable about their country. It truly was a once in a lifetime experience meeting the gorillas in Bwindi, along with four babies, and we had an exhilarating ride down the Nile on a white water raft !! Thank you so much Ngoni !!
SA
Email Kylle Ann Juanico | 35-50 years of age | Experience level: first safari
Fantastic and professional services
Fantastic and professional service
Sedrick from Ngoni safari made app the bookings and arrangements for our trip to Murchison falls national park. We initially made enquiries from a few tour companies and ended booking up with Ngoni safari because sedrick responded our requests. All the places he booked and arrangements he made were just right. We were so impressed with the whole tour and would 100℅ recommended Ngoni safari
DE
Email Newton | 20-35 years of age | Experience level: first safari
Amazing trip.
Booking the trip was made easy by a helpful, honest and caring company. Ngoni safaris director sedrick tailored our tour according to our time frame and preferences. Nothing was a problem. Our guide was 100% professional and accommodating. At all times he made us feel safe and comfortable. His knowledge and insight into his country, the wildlife and social factors made our experience far richer than we expected.
Overall it was a truly unforgettable trip. Thank you Ngoni safaris.
Email Ed | 20-35 years of age | Experience level: 2-5 safaris
Wonderful Experience
Ngoni Safaris was cost-effective, flexible and easy to speak with. There were numerous difficulties that we presented them: 1. Staying on the south side and having to cross into the park for every game drive. 2. Very last minute booking. 3. A birthday present that included a stay at Masindi Hotel which was out of the normal itinerary.
Yet they made it work, and the tour guide was friendly and always looking out for our needs. He was especially determined to find a lion for us on the game drive, and did not mind going back and forth on a precarious bridge while he waited for us to take a water taxi.
All in all, it was a good experience, and I would certainly recommend Ngoni Safaris again.
DE
Email Martin | 35-50 years of age | Experience level: first safari
Excellent safari with so much more than just a ride through the park
We were a group of 5 people and all of us enjoyed the tour so much. It was the combination of detailed information about the country, the people, the park, the animal and the kindness of the 2 guides. We always felt save while driving, were all treated so nice and enjoyed every moment of the tour. Everything was organized so perfect that you never had to think about food, wate or required stops.
Gerard and Sedrik know where to find the best spots to see all animals you could dream of and I am still amazed about the pictures I was able to take during our tour. Once there was a massive rain and we had to drive up a really muddy track uphill, with all the rain coming down this track like a river. I am an experienced driver and I was sure there is no way to get up this track with such a Minivan, but Gerard managed to maneuver his car even through this challenge - amazing!
I can only highly recommend NGONI - what a great time we had!
GH
Email Enam | 20-35 years of age | Experience level: 2-5 safaris
It was a perfect blend of fun, friendship and professionalism. It was absolute thrill.
The tour guide was very expressive, did all his best to make our tour fun and memorable. Sedric has a great customer oriented approach to make visitors feel welcomed and cherished on the trip.
He is very well blended in his culture and shared the richness of Uganda with us on the trip every step of the way. I will gladly recommend him as a tour guide to my friends and anyone looking forward to having great adventure in Uganda.
Email Mike | 20-35 years of age | Experience level: 2-5 safaris
Overall I would not recommend Ngoni Safaris company for a trip around Uganda
Good
1. We had a nice 10 day tour around the beautiful country, visited multiple national parks, gorilla and chimpanzee tracked, and had nice accommodations, plenty of water, hot meals, and our guide Eli cared about us having a great time, despite the shortcomings of Ngoni Safaris Company
2. When our bags were delayed by a day, Sedrick/Ngoni arranged for it to be picked up from the airport and delivered 6+ hours to our lodge (for a fee), but I was grateful they quickly helped us during a very frustrating start of the trip (fyi baggage is frequently delayed at Entebbe airport so pack accordingly)
Bad
VEHICLE QUALITY:
1. They speak about their great land cruisers but it was of very poor quality
2. Bad suspension, extremely loud, constantly shaking during the entire ride, seatbelts were broken, and handles were missing, I’ve been on multiple safaris across Africa and never had this experience
3. It also was unsafe and broke down multiple times, the engine would cut off randomly, and it would refuse to start. Which is extremely dangerous when you are driving around mountains, in rain, and in vast emptiness
4. This was a major problem on multiple occasions as we had to be manually pushed for the car to start, we got stuck in a national park which is terrifying with large wild animals roaming around, and we broke down and had to visit mechanics multiple times during the trip, the guide was very frustrated with this situation and I blame Ngoni Safaris Company
COMMUNICATION:
1. During the months leading up to the trip, we received no assurances about reservations; money received etc, and the company was silent for weeks on multiple occasions, this is tourism 101 and they failed, it really makes you question the quality of the company before you start
2. I had to request a packing list, and even then it was missing key items, so thankfully I did my own research or I would have been in a bad position
3. No communication the day or week before arrival to set expectations (e.g., name of guide, where to meet), even upon arrival it took an hour for the company to respond to my text asking what to do, that is unacceptable
4. However, when it came to them pressuring me to choose the company and requesting payment they were quick to send multiple nagging emails which is unprofessional and shows what they care about the most
OTHER ISSUES:
1. Our guide did not have our proper itinerary and multiple times on the trip I had to correct him and make sure excursions I paid for were included. Even upon arriving we had scheduled a Mabamba swamp tour and our guide thought we were driving directly to the rhino sanctuary. Thankfully he was accommodating and we did not miss an experience but it’s frustrating to have to keep correcting the guide
2. We told Ngoni Safaris we were celebrating our 10 year wedding anniversary, and they agreed to provide wine, cake, and special accommodations for one night which was a great gesture but when it came to execution it was not coordinated ahead of time and I had to remind Sedrick of this before the last day and they threw something together, but I could tell it was not communicated to the lodge ahead of time. Even our guide had no idea we were celebrating such an occasion which is a huge miss
3. A couple of the lodges had some rooms with air conditioning that were nominally more expensive, I was aware and requested to be placed in those rooms, but without my research we would have had no idea. These are little things that Ngoni should ask the clients about, so we can make informed decisions
Overall I could feel that this company is not of a high standard and they should really improve how they operate in order to be at a 5 star level
Reply from NGONI Safaris Uganda
Posted on Mar 10, 2026Thank you for sharing such a detailed account of your recent 10-day tour with us. We genuinely appreciate you taking the time to provide this feedback, as it helps us identify areas where we can improve. We were deeply concerned to read about your experience, as it is certainly not the standard we strive to uphold at Ngoni Safaris, nor is it the kind of feedback we are accustomed to receiving.
We're pleased to hear that you enjoyed the beauty of Uganda, the incredible wildlife encounters, and the accommodations, and that your guide Eli was dedicated to ensuring you had a positive experience despite the challenges. We're also glad we could assist with arranging the delivery of your delayed baggage, even though we understand the frustration this caused at the start of your trip.
However, we must sincerely apologize for the issues you encountered, particularly with the vehicle and our communication. This is truly the first time we have received feedback of this nature, and we take it very seriously. The vehicle problems you described—from the poor condition to the repeated breakdowns—are completely unacceptable and not reflective of the reliable, well-maintained fleet we pride ourselves on. We are conducting a thorough investigation into how this happened and are implementing immediate measures to ensure all vehicles meet our rigorous safety and comfort standards before any future tours.
Regarding your communication concerns, we are equally dismayed. Clear, timely, and reassuring communication with our guests is fundamental to our service, and we are sorry that we fell short in this area. It is particularly disappointing to hear that your 10th wedding anniversary celebration was not properly coordinated—this was a special occasion that should have been handled seamlessly, and we regret that it required repeated follow-up from you. Please know that we are reviewing our internal processes to ensure that all guest communications, special requests, and itinerary details are managed with the attention they deserve.
Your feedback about the packing list, room options, and itinerary coordination with your guide are also valuable insights. We should have been more proactive in providing information and ensuring that every detail was clearly communicated to both you and your team. This is not the level of service we aim to deliver, and we are committed to making the necessary changes to prevent this from happening again.
While this experience does not reflect the high standards we typically uphold, we are grateful for your honesty. It has prompted us to take a hard look at areas where we can improve.
Thank you again for your feedback, and we wish you many more happy years of marriage and wonderful travels ahead.
Warm regards,
Sedrick
Ngoni Safaris
IE
Email Guna Pivora | 35-50 years of age | Experience level: first safari
Breath taking experience
Very professional and very friendly team. I would highly recommend NGONI safaris Uganda!!! I can't thank enough for this journey through Safari.