Shanjoy Tours Team
Shanjoy Tours and Safaris
- Office In:
- Size:
- 5-10 employees (Founded in 2013)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $3,472 to $20,831 per person per day (MXN, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
CN
Email Yubai Zhang | 20-35 years of age | Experience level: first safari
quick to respond
The advantage of this agent is their quick response time. Whether during the booking process or throughout our journey, they assisted us in resolving issues as promptly as possible. However, they seem to be more specialized in the Kenya portion of the trip. The Tanzania part was likely outsourced, which resulted in a less than satisfactory experience there.
First, for the Mount Kilimanjaro itinerary, we were not informed in advance that the accommodation was a mountain camp instead of a hotel, so we didn’t know we need to bring sleeping bags and other essentials.
Second, when we were about to enter a certain reserve, the guide asked us to wait for an hour to avoid paying next day’s entrance fee. However, we had already paid extra for this ticket. Although the agent communicated with the guide promptly, it still negatively affected our travel experience.
Third, while we were waiting to witness the Great Migration, the vehicle seemed to have an issue. The guide didn’t inform us and simply decided to abandon the wait and drive straight to the camp for repairs. While I understand that fixing the car was urgent, they should have at least let us know.
What’s more surprising is that on the last day, they simply left us at the hotel and told us to either wait an hour for the hotel’s shuttle bus to the airport or pay an additional fee for a direct transfer.
Additionally, I had specifically requested three binoculars, and they agreed. While the vehicle in Kenya had them, the one in Tanzania only had one for the guide.
Overall, the service was average. I wouldn’t highly recommend them, at least not for the Tanzania portion. Their Kenya arrangements were acceptable though.
Email Ellie | 50-65 years of age | Experience level: first safari
Professional services brought me unforgettable safari and culture experiences!
From the beginning of the inquiry to the end of the tour, Martin from Shanjoy was very professional with quick responses and tailored to my needs for the touring days and hotel. From the airport pick up to drop off, every step was smooth. I felt I was in good hands. Their price was competitive with the others. They make sure I was happy with my experience during the tour. I saw the big five and lots of other amazing animals. I also visited the village of Maasai people and one of their houses. Great experience dancing with the Maasai. It was eye opening hearing and seeing how Maasai people keep their tradition. I loved every moment of the tour! Thank you Shanjoy for this amazing experience!
Email Anthony | 20-35 years of age | Experience level: over 5 safaris
Fantastic Safari
The tour experience with shanjoytours was amazing.
From having a very friendly tour guide / driver to having in depth knowledge of all our stops.
I'd definitely do another tour with shanjoytours some time in future
Patrick is a great guide, always willing to help and make the safari unique
The experience with Shanjoy tours has been incredible. We have traveled the Masai Mara for two days and we have seen all the animals that can be seen but also a lioness hunting a gazelle, the migration passing through the Mara river and the crocodiles stalking their prey, a cheetah eating and while the jackals and the vultures waiting their turn, a lion or a lioness mating... it has been a spectacle and Patrick made it possible! He explained many things about life in the Masai Mara and helped us a lot with a problem we had with our luggage.
With Shanjoy you have the possibility to also visit parks in Tanzania such as Serengeti, Ngorongoro and Tarangire. There are few operators that will organize a safari outside of Kenya for you.
I totally recommend this safari with Shanjoy! It has been a great adventure!!
ES
Email Mr Javier M. | 50-65 years of age | Experience level: first safari
Unforgettable holidays
Shanjoy Tours managed our visit to Kenya and Tanzania in August 2023, Patrick took care of everything from the first day, we saw incredible places and documentary scenes that we will never forget. Totally recommended.
IT
Email Giovanni Scepi | 35-50 years of age | Experience level: over 5 safaris
A growing tour operator that deserves trust
We selected this Tour Operator for a good balance between price and professionalism - probably there are more experienced companies but we wanted to give a chance to a smaller one. Willingness to do good, improve and grow; great communication and reliability. Patrick has always been ready to support and respond to queries; Joseph is a great driver even in difficult conditions (muddy roads). The tour was well structured and allowed us to see many animals despite the rainy season.
Email Melvin Davanzo | 65+ years of age | Experience level: first safari
A misfortune turned out to be a good fortune!
I had the misfortune of having Bells Palsy during our 8-day Kenya-Tanzania Safari with Shanjoy Tours. Patrick and his Tanzania partner were so concerned that they moved us to Serena Lodge (a 4-star hotel in Tanzania) where a doctor is on call. The doctor attended to me and gave me medication. I stayed in the hotel to rest the next day and then proceeded to Serengeti for the game drive. Because there was a hospital in Karatu where we were billeted the next day, I went to the ER where the doctor ruled out anything serious. Our driver Abu was such an angel driving me to the hospital and the airport. I flew to Nairobi the following day where Patrick personally picked me up to drive me to my hotel. My misfortune turned out to be a good fortune to have our Safari with Shanjoy. Patrick went out of his way to deal with my medical issues as a “person”, not just a transaction with a “customer”. He was hands-on every step of the way and I truly appreciate it. I will always remember the kindness and concern Patrick and his Tanzania partner extended to me in my hour of vulnerability. Thank you so much!
NL
Email Rita | 20-35 years of age | Experience level: first safari
The Best
Value for money, well organized, I highly recommend. I really enjoyed the lodges and camps I stayed in, the food and the people.
NL
Email Jeroen Weemaes | 35-50 years of age | Experience level: first safari
Great company that does everything tonmake the customer happy
We had a great experience, from the communication before the safari, the advise what to do and not to do, to the safari itself.
We had great knowledgeable drivers, they were nice and had very good communication skills while also staying professional. The camps and lodges selected were great overall, some better then the others of course. I would book again with Shanjoy if I go on another safari.
Email Heather Hatchell | 35-50 years of age | Experience level: first safari
Shanjoy was very easy to work with and the tour guides were extremely knowledgeable and friendly.
Communication was easy and responses were quick. They were very accommodating with our itinerary requests. Everything went smoothly (outside of a missing suitcase upon arrival, which they were very helpful in helping us retrieve from the airport). The value for the money was outstanding compared to other quotes received. One piece of feedback is that we were not made aware that we would switch guides between Kenya and Tanzania, which would have been nice to know beforehand. Overall, 5 stars, highly recommend!