Shanjoy Tours Team
Shanjoy Tours and Safaris
- Office In:
- Size:
- 5-10 employees (Founded in 2013)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $3,434 to $20,603 per person per day (MXN, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
CN
Email Yubai Zhang | 20-35 years of age | Experience level: first safari
quick to respond
The advantage of this agent is their quick response time. Whether during the booking process or throughout our journey, they assisted us in resolving issues as promptly as possible. However, they seem to be more specialized in the Kenya portion of the trip. The Tanzania part was likely outsourced, which resulted in a less than satisfactory experience there.
First, for the Mount Kilimanjaro itinerary, we were not informed in advance that the accommodation was a mountain camp instead of a hotel, so we didn’t know we need to bring sleeping bags and other essentials.
Second, when we were about to enter a certain reserve, the guide asked us to wait for an hour to avoid paying next day’s entrance fee. However, we had already paid extra for this ticket. Although the agent communicated with the guide promptly, it still negatively affected our travel experience.
Third, while we were waiting to witness the Great Migration, the vehicle seemed to have an issue. The guide didn’t inform us and simply decided to abandon the wait and drive straight to the camp for repairs. While I understand that fixing the car was urgent, they should have at least let us know.
What’s more surprising is that on the last day, they simply left us at the hotel and told us to either wait an hour for the hotel’s shuttle bus to the airport or pay an additional fee for a direct transfer.
Additionally, I had specifically requested three binoculars, and they agreed. While the vehicle in Kenya had them, the one in Tanzania only had one for the guide.
Overall, the service was average. I wouldn’t highly recommend them, at least not for the Tanzania portion. Their Kenya arrangements were acceptable though.
Email Irene Aardoom | 65+ years of age | Experience level: first safari
Excellent service!! They go all out to meet our needs, everything went smoothly. An incredible trip
Merten did our booking. Did an excellent job. Everything went so smoothly and did his best to make the trip extra special. Thank You Merten!!
Patrick R our guide was incredibly knowledgeable, very pleasant man, keeps us all safe, very punctual, very kind of and professional. Both Merten and Patrick made our Safari holiday beyond our expectations. We had an AMAZING experience. Thank you Patrick and Merten
I would highly, highly recommend them.
To me, it's 7 out of 5!!!!!
SUPERB!!
LOVE every minute of our adventure!!!
Email Christina Prudenti | 20-35 years of age | Experience level: first safari
Turned the unknown into an easy, seamless adventure!
Wow!! When asked how our trip went, it was wonderful. Rodah was beyond helpful in helping us plan our last minute honeymoon adventure. We have never traveled to Kenya so there were a lot of unknown factors that Rodah made super easy. From booking our bush flights to the hot air balloon to ensuring our honeymoon was special was amazing and took the stress out of planning from far away. Staying at Kichwa Tembo was amazing. We would 100% book with Shanjoy tours again for our next adventure!
Email Rebecca | 50-65 years of age | Experience level: 2-5 safaris
Incredible Safari! Professional booking, Big 5, Expert guide, and Top-Notch Service Throughout
We had an absolutely unforgettable safari experience from start to finish. I chose Shanjoy Tours and Safaris because of Rodah’s quick responses to my emails — she answered every question promptly and thoroughly, which gave me confidence right from the start. She worked hard to stay within our budget while still providing excellent advice on choosing a vehicle custom made for photographers, selecting accommodations that perfectly matched our needs, and recommending what to do and where to go to make the most of our time in Kenya. Her attention to detail and helpful suggestions made the entire planning process stress-free and enjoyable.
Once we arrived, our guide Patrick was the best guide we could have asked for. Professional, knowledgeable, and incredibly skilled at finding wildlife, he prioritized exactly what we wanted to see and worked tirelessly to make it happen. Patrick was timely in picking us up each day, and his sharp eye and expertise meant we saw the Big 5 and so much more. He was quick to get us to locations when other guides radioed about an incredible sighting, ensuring we never missed a moment.
From the first email to the last game drive, every detail was handled with care and excellence. This was truly a once-in-a-lifetime experience, and we owe it to the amazing team at Shanjoy Tours and Safaris who made it happen.
Email XCao | 35-50 years of age | Experience level: 2-5 safaris
well organized, efficient, amazing experience
with my friend, we went for a Kenya and Tanzania safari this june.
the team is very reactive in terms od communication, all the bookings.
the safari is definitely beyond our expectation. we enjoyed so much ! what an amazing exeprience !
Thank you team !
Email Jonathan Cohen | 50-65 years of age | Experience level: first safari
Shanjoy Tours and Safaris kept us safe!
If you are reading my review to decide if you should take an African safari or not, I am not going to waste your time describing how beautiful and majestic the wildlife, landscapes and people we saw were. TRUST ME, everyone and everything we observed on our trip was a 1000-times more amazing than what we ever expected!
The folks at Shanjoy Tours and Safaris kept us safe and went out of their way to accommodate us when things, beyond their control, didn't go as planned!
When we touched down in Nairobi, our bags didn't. We were grateful that our hosts of Shanjoy Tours waited over three hours for us to exit the airport after clearing the Passport/Visa check point and reporting our luggage lost to the one poor guy who was working the lost bags booth. Yes, we waited in two very long lines!
Before we got to our hotel around midnight, we were told we needed to leave Nairobi earlier than planned the following morning due to the Gen Z protests. Sleeping in wasn't an option.
When we arrived at our hotel, we were met by another Shanjoy host (I wish I knew all their names) who patiently helped me make arrangements for another Shanjoy guide to pick up our luggage at the airport the following day. Since we were starting our safari the next morning, there was no chance we could retrieve our luggage the following night at the airport.
After check in, we took much-needed showers, slept about four hours, ate breakfast, met our guide David in the lobby, and jumped into his Land Cruiser. And like that, off we went for an amazing journey! Before we entered the parks, David took us to a couple shopping malls outside the city so that we could buy new clothes and toiletries.
The parks we visited-- Masai Mara National Reserve, Ngorongoro Crater, Lake Nakuru National Park, Amboseli National Park and Central Serengeti National Park-- were otherworldly! The wildlife was breathtaking! Our lodging and the food at all of the resorts we stayed were first rate! But most of all, we will never forget the grace and hospitality of the people of Kenya and Tanzania.
Our trip did end sooner than expected (only a few hours) when more Gen Z protests broke out throughout Kenya on our final day. Elijah, our experienced guide, planned a route that took us away from the blocked roads, fires and deadly clashes between the protesters and police. To be honest, we were concerned, but Elijah's composure was calming, especially when a smoky Nairobi silhouette appeared on the horizon, reminding us of images of 9/11.
My wife and I would certainly return to visit Nairobi and take another safari with Shanjoy! If you book your trip with them, be sure to read all the materials they send, buy the recommended travel insurance and secure your travel visas with plenty of time. Also pack extra clothes on your carry on!
Thank you Shanjoy Tours who went above and beyond for us; keeping us safe, returning our luggage to us under an acacia tree in the middle of a lion-filled African plain, and arranging an incredible trip that we will never forget!
CL
Email Daniela | 20-35 years of age | Experience level: first safari
Best experience ever
Everything was amazing!
From the start, Rodah was really helpful and gave us all the information needed.
First we stayed at zebra plains camp which was amazing. The food, staff and drinks were great.
Our tour guide in Kenya,- Patrick, knew a lot and he made sure we got the best pictures and to see all the animals that we wanted.
In Serengeti, we stayed at heritage Mara camp and osinon camp, both camps are in the park so the experience was awesome. We could hear the wild animals at night and both camps didn’t have fence which made the experience even better.
Finally we visited the crater and we stayed at farm of dreams lodge. The lodge was beautiful and it had all the facilities that you could imagine.
Our tour guide in Serengeti was Eric and he was really helpful and he knew a lot. Also he shared a little bit about the Tanzanian culture.
Overall, I would definitely recommend Shanjoy, the experience was amazing. Everyone was kind and attentive and the best thing is that we didn’t worry about anything, everything was covered.
Also, at the beginning we were going to stay two nights at osinon camp which is on the center of Serengeti, but Shanjoy asked us and we stayed one night in the north(heritage camp) so that we could see the great migration. It a was a change that made all of the difference. We were really grateful that they asked us and they considerate what we wanted to see.
Email Kevin | 20-35 years of age | Experience level: first safari
Going above and beyond
Shanjoy tours are very well thought through. Everything was seamless and there was never any waiting for them to pick us up anywhere.
Email Carl | 20-35 years of age | Experience level: first safari
Knowledgeable and responsible
Reliable company with really knowledgeable, friendly and helpful guides! It was our first safari in Kenya and Tanzania, and we had the best time. In Kenya, Rio was our driver and he was amazing. He was very clear in communicating daily itinerary with us, super knowledgeable about the animals, and always very helpful when we need any help. Super punctual at agreed times, and always making sure we get to see as many animals as possible. We collected the Big 5 just in the first 2 days of the tour! In Tanzania, Ely was our driver. He was energetic and thoughtful. He really vibed with my husband and made the trip really lighthearted and fun. With both drivers, we saw a lot of close up intimate moments of the animals. Their English was very good so there was nothing lost to translation. Apparently Rio even speaks Spanish and German! We had Arthurman as our driver for 2 hours when we were travelling to the Tanzanian border - he even gave us a short guide on the way! When we had any questions, Martin was always there to give an answer. Overall, we highly recommend shanjoy! The guides and drivers were more than amazing, and we can’t fault the company for anything!
Email Rebecca H. | 50-65 years of age | Experience level: first safari
Amazing!
Our trip to Kenya and Tanzania was even better than expected! Martin met us at the hotel and turned us over to our wonderful driver/guide, David, who took care of us all through Kenya, with Mackenzie taking over in Tanzania. Communication prior to the trip was great, making everything run so smooth on our end. I 10 out of 10 recommend!