Customise Travel and Tours
- Office In:
- Size:
- 1-5 employees (Founded in 2015)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $4,325 to $10,381 per person per day (MXN, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
MX
Email Javier and Sandra | 50-65 years of age | Experience level: 2-5 safaris
Experience that you must have at least once in your life!
Brian is an excellent host. Since the beginning when quoting, his answers and proposals were very clear. No bad surprises! The hotel, the tours, the guides, everything was organized very good and very professional. Victoria Falls is an amazing place, and Chobe in Botswana is worth. Highly recommend to do this tour with Customise Travel and Tours!
Brian was a great communicator and punctual which made my trip easy.
Great service for the whole trip. Very happy with all aspects.
Email Ed | 35-50 years of age | Experience level: 2-5 safaris
Brian was very proactive and helpful.
Brain organised a one day trip for us to chobe national park in Nov 2025. Brian was very responsive when i made the initial enquiries. He also suggested other trips for us. Brian picked us up and took us to the border on the day of the trip - he is very amiable and knowledgeable. The service was professional throughout.
Hardworking and accommodating to ensure you have a great experience.
My experience with Customise was fantastic! The response time from first request for a quote to finalization of details was very quick. Brian did an excellent job to make sure to answer all of my questions as quickly as possible. Everything was taken care of right from the pickup at the airport and with all transport thereafter right from the hotel. Everything was included in the tour price, including entrance fees to the national park for the game drive. I was exceptionally impressed with how hard Brian worked to help make everything on the tour go without any issues. When I first landed he let me know that the game drive may be cancelled as I was a solo traveller and a game drive needed minimum of two people. He however called many different companies to see if there was a different game drive I could join as I was not visiting for long enough to reschedule. He ended up finding one and I had a great time! Additionally I had wanted to add a visit to the Big Tree and even though my itinerary was very tight he found some time before the transport back to the airport. I was very impressed. Finally as a solo female traveller it can be intimidating, but I felt exceptionally safe the entire time, got to meet Brian’s family and would recommend this tour and company to others.
NL
Email Yasin | 20-35 years of age | Experience level: over 5 safaris
Great safari
Had a great time on this safari. It was well organized and saw lots of animals. Lunch provided was great as well.
Email william | 50-65 years of age | Experience level: 2-5 safaris
Very professional and friendly
Brian efficiently arranged a very enjoyable time for us in Victoria Falls and Hwange National Park. Customise travel were very friendly and professional.
CY
Email Fidias | 50-65 years of age | Experience level: 2-5 safaris
Excellent, exceeded our expectations. All excursions were well organised.
Excellent service
Worth every penny
Reliable
Top
AT
Email Ilse | 50-65 years of age | Experience level: over 5 safaris
Awesome! We felt very pampered and privileged!
Brian was always present when needed, when I fell sick he came with a doctor within 30 mins. After that he adapted our schedule, so I had one day to recover! We loved the tour and should we Return, will definately Book with him again! Big recommendation!!!
CH
Email Franco | 20-35 years of age | Experience level: 2-5 safaris
Beautiful country and region with good travel agency
We spent a week in zimbabwe in the Victoria Falls region, with day trips to Botswana & Zambia.
The whole trip was wonderful and thanks to good planning we were able to see a lot in a short time.
Our ideas were taken into account and integrated into the travel planning.
The recommended accommodation at Pioneers Victoria Falls was excellent with new facilities, beautiful surroundings and great food.
We can highly recommend the travel agency, and the price-performance ratio is definitely right.
Many thanks to Brian and Customize Travel & Tours for the unforgettable trip.
Reply from Customise Travel and Tours
Posted on Jul 24, 2023Thank you Franco for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future
SE
Email Susanne Gren | 50-65 years of age | Experience level: first safari
Everything worked out as the plan
Happy and pleased with the tour.
I can really recommend, we get a jeeptour and a boattour and saw a lot of animals.
Reply from Customise Travel and Tours
Posted on Jul 24, 2023Thank you Susanne for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future.