Msangai Team
Msangai Adventure Safaris
- Located In:
- Size:
- 20-50 employees (Founded in 2020)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $2,602 to $13,876 per person per day (MXN, excl. int'l flights)
Reviews
IT
Email Gabriella, Miriam, Eugenio e Mauro | 50-65 years of age | Experience level: 2-5 safaris
Unforgettable safari
We had a fantastic experience, we visited the 4 most beautiful parks in Tanzania and admired many animals!
The organization was excellent, from booking to the end of our holiday.
Eric was always available and also helped us organize our stay in Zanzibar.
Our driver/guide Aziz, who speaks Italian, is a wonderful and prepared person.
We will certainly recommend it to all our friends who want to travel to Tanzania!
TH
Email Salif Teas | 35-50 years of age | Experience level: first safari
Unforgettable experience!
We just finished our 5 days safari and we had an amazing experience. It’s very well organized safari by Zee and Eric and very well delivered by Emmanuel who was our tour guide/ driver/ communicator. First of all I want to mention about searching for the good company to do the safari online is overwhelming. There are many of them and they can be very expensive, I searched for months and I contacted to several companies. It was our first time in Africa and doing safari, so I had zero idea how it was supposed to be like, but when it comes to make a big decision is all about a clear communication and honesty which I got it from Msangai adventure safari company. They answered to all of my questions and everything was exactly what they described in the itinerary. We really enjoyed our first time safari, it’s very beautiful and refreshing experience to be in the wild and saw all of those animals are living their lives. It definitely changed the way we feel about wild animals. I would recommend this company to whoever wants to experience safari with people that they can trust.
PL
Email Anna | 35-50 years of age | Experience level: 2-5 safaris
Perfect
Everything Was like in their offer on safaribookings.com- prices, hotels( they made them even better), they were always on time. The driver Emanuel is very good driver, friendly, talkative and always smiled.
We saw a lot of animals in Serengeti, Ngorongoro and Terengere. Manyara we dont recommend in a dry season. Baobab camp they offer is Great place with delicious food and super Staff. Marera Valley lodge also Great. Marera View- beautiful buy service and food is not worth for these money. Eric from Msangai everyday ask us how Was our day - We felt taken care of. The car was also comfortable.It Was really 5 days safari- some companies write that they have 5 days safari- and when you check 1 one is staying a hotel in Arusha) So check Msangai)
Email Jonathan Young | 20-35 years of age | Experience level: first safari
It was brilliant.
They were very reliable at arriving on time and collecting me from and transporting me to my hotels.
They were very good at communicating.
They were brilliant at finding animals in the parks.
Email Cengiz & Ozlem | 35-50 years of age | Experience level: 2-5 safaris
Unforgettable Experience and Memories
From the first time Mr. Zeeshan responded to our initial inquiry until we got dropped off at the Arusha airport when our safari ended, everything has been a very pleasant experience for us. Team Msangai is very responsive, flexible, punctual, trustworthy, reliable and knowledgeable. Eric coordinated everything flawlessly, Julius and James executed with great attention to details, customer satisfaction and rules & regulations.
You can choose your own accomodations or go with their recommendations, depending on your taste and budget. Msangai team knows the intricate but important details about making your safari a success and memorable. They are also fun, accomodating and kind people (to the clients, nature and the animals). At the end of out trip, we left with new friends that we would recommend to anyone wishing to go for a well thought and executed safari trip. Keep up the good work guys and hope to see you soon again.
Email Tal | 20-35 years of age | Experience level: first safari
An unforgettable experience
We had the most amazing trip with Msangai - we did the 5 night 6 day migration tour into the northern Serengeti.
Msangai were very helpful and accommodating from the start of the booking process all the way through. Our guide Emmanuel was very knowledgeable and kind, and went out of his way to make sure we got the most out of our trip, working really hard all week to find animals in the bush!
Eric was also an amazing resource in the office, and helped us plan our accommodation, onward travel and airport transfers on either side of the trip, making our experience stress free and relaxing.
The accommodation and food were all beyond our expectations. All staff across the week were very kind and hospitable. Staying in the tented camps was a particular highlight of the trip, allowing us to immerse ourselves in the wildlife of the Serengeti whilst still enjoying some luxury home comforts.
If you are considering a safari in Tanzania, definitely book with Msangai! Thank you to Emmanuel, Eric and Zee for all your help in organising a once in a lifetime trip!! :)
DE
Email Marie | 20-35 years of age | Experience level: first safari
Unforgettable Safari Experience in Tarangire, Ngorongoro & Lake Manyara
We had a wonderful 3-day safari with Msangai Adventure Safaris, exploring Tarangire, Ngorongoro Crater, and Lake Manyara. Our guide Godlizen was truly exceptional. He drove safely and with great care, and was always attentive to our questions and interests. He had a great sense for spotting wildlife, which made the experience truly special. The communication with Zee and Eric before the trip was quick and very helpful. Compared to other safari providers, the value for money was outstanding.
We can highly recommend Msangai Adventure Safaris – and next time, we will definitely come back for a safari in the Serengeti! Thank you for everything!
AE
Email JC & Catherine | 50-65 years of age | Experience level: 2-5 safaris
Amazing experience for safari lovers
Our 2-day safari with Msangai Adventure Safaris in October 2023 was unforgettable. The team was professional, the vehicle comfortable, and the guide went out of his way to make sure we had the best experience. We spotted so many animals and learned a lot about the parks. Everything ran smoothly, and we truly enjoyed every moment.
Email Faisal | 20-35 years of age | Experience level: first safari
I recommend you do not book!
I booked a 3-day safari with Msangai Safaris with my spouse, and unfortunately our experience fell far short of what was promised.
• Missed game drives: The first day had no proper game drive or lunch, and the second day was largely lost due to delays and the guide being absent for over 2.5 hours at Kogatende airstrip. The only meaningful game drive happened on the final morning, and only after concerns were raised directly with the company.
• Unsafe, unfit vehicle: The guide’s car was an old open model that repeatedly broke down, including a muffler failure that left us stuck on the road. At one point, we were taken to a garage during game drive hours.
• Professional concerns: The guide admitted he could not reliably manage the vehicle and attempted to borrow a relative’s car. There was minimal concern for safety or the quality of the safari experience.
• Broken promises: Binoculars that were confirmed in writing were never provided.
While lodges, flights, and the hot air balloon were delivered, the core safari experience — the main reason for booking — was significantly disrupted. The company issued a partial refund of USD 1,250, but this only covered a small portion of the losses.
Update: After posting the review, the owner asked us to remove it, claiming one bad experience shouldn’t reflect their company. This was our one and only experience — and it was severely disrupted. It’s important to leave this review so future travelers can make informed decisions.
Additionally, while the wildebeest migration was impressive, our car arrived last, we were stuck in the back, and the driver could not get us closer. The company’s marketing implies an “unforgettable safari experience,” but in reality, this was not delivered
Email Anonna | 20-35 years of age | Experience level: first safari
Extremely Disappointing & Unsafe Safari Experience – Do Not Recommend
UPDATE: After posting my review, the owner asked me to take it down because “one bad experience doesn’t reflect his company.” But this was my one and only experience and it was robbed from me. That alone should tell you something about this company handles dissatisfied guests.
Also, notice how tactical the company is in their response: they claim they gave me a “full refund.” In reality, it was USD 1,250, which is less than a quarter of what I paid, and only covered one disrupted day. The failures on Day 1 and the overall safari experience were never properly compensated. Calling that a “full refund” is misleading at best.
Yes, I saw the wildebeest crossing, but let’s be clear, hundreds of guides bring guests there daily during this migration season. There was nothing exclusive about this being provided by Msangai. Our car was one of the last to arrive, we were stuck in the back, and the driver wasn’t even able to get us closer. This company did nothing special to deliver an “unforgettable safari experience”, despite how they market themselves.
ORIGINAL REVIEW:
I paid over USD 5,000 for a 3-day safari with Msangai Tours, and what I received was nothing close to what was promised. The trip was poorly organized, unsafe, and deeply disappointing.
Key issues:
• Missed game drives: Day 1 had no proper drive, just a transfer to the lodge. Day 2 was largely wasted due to delays and breakdowns.
• Abandonment: Left for 2.5 hours at Kogatende airstrip with no guide, no communication, and no safe transport.
• Unsafe, unfit vehicle: Given an old open vehicle (never disclosed beforehand) that broke down repeatedly, including a muffler failure that left us blocking traffic.
• Garage stop during safari: Instead of a game drive, we were taken to a garage while the car was being fixed – unacceptable for paying clients.
• Broken promises: Binoculars, a basic safari necessity, were promised but never provided.
• Unprofessional guiding: The guide admitted his car was failing, tried to borrow a relative’s, and showed little concern for safety or experience.
Yes, the lodges were fine and the hot air balloon was enjoyable (booked through another operator), but the safari itself was essentially undelivered.
I did eventually receive a small partial refund of $1250, but it does not make up for the wasted time, stress, and lost experience.
Bottom line: If you are considering booking with Msangai Tours, I strongly advise against it. There are many other operators in Tanzania who deliver safe, professional, and reliable safaris.
Reply from Msangai Adventure Safaris
Posted on Sep 6, 2025Dear Anonna,
We are truly sorry for the experience you and your spouse had with us.
Delivering such a service is far from the standard we set for our guests, and we deeply regret that you encountered this situation.
Please be assured that Msangai’s management has already implemented corrective measures to prevent anything like this from happening again.
As a first step, we have processed a refund of USD 1,250 to compensate for the affected day of your safari. If you feel this does not adequately address the inconvenience caused, please do not hesitate to contact us—we will gladly explore additional ways to make things right.
Thank you once again for sharing your feedback. We value the opportunity to improve and sincerely wish you and your spouse all the very best.
Kind regards,
Msangai Customer Service Team