Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREF FLYING DOCTORS INSURANCE
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $2,756 to $20,667 per person per day (MXN, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
CN
Email Ke | 20-35 years of age | Experience level: first safari
This was a perfect journey; we saw all the animals.
This is a highly responsible company with prompt responses, truly trustworthy and worry-free throughout the entire journey. Our guide, Champion, was a delightful person who loved cracking jokes, filling our trip with laughter and joy. Despite the long distances traveled, we never felt fatigued, and he never disturbed us during rest periods. Most notably, he guided us to see every animal: lions, leopards, cheetahs, and their cubs. He actively tracked sightings and swiftly led us to them. With his excellent sense of direction, he never got lost and always got us close to the animals quickly.
Serious and well organized
I experienced a 6-day safari with Serengeti Smile and everything was well organized.
The guide was very professional and the whole staff was always friendly.
Excellent selection of lodges and tented camps.
High quality of food and comfort.
JP
Email Junya | 20-35 years of age | Experience level: 2-5 safaris
Wonderful experience
We went on a 4 day 3 nights tour to Tarangire, Ngorongoro and Serengeti with Serengeti Smile.
We were very well looked after throughout, and had the most brilliant time, managing to see all of the big 5 (including more than 20 lions) as well as cheetahs, hyenas and more.
Our guide, Champion, was truly a champion in name and champion in nature. We was very knowledgeable about the animals, and was also very skilled in finding them.
He always went the extra mile to ensure that we are having a good time.
Our contact point for the planning phase of the trip was Lambert, and he was very professional and prompt in his responses.
Overall I can safely say that Serengeti Smile is a company that I can very much recommend.
Email Heather | 20-35 years of age | Experience level: first safari
They were reliable, professional and everyone we dealt with very friendly!
We did a 4 day safari in October 2025 with Serengeti Smile and had Libe as our guide. We had a once in a lifetime experience and Libe was an amazing guide. He was knowledgeable, reliable and friendly. He drove the bumpy African roads very well too! We saw the Big 5 up close within 3 days and also lots of other rare wildlife including a close encounter with a cheetah and her cubs. We also managed to see a rare black rhino up close too. Would definitely recommend Serengeti Smile to anyone wanting to do a Tanzanian safari. They were very organised and professional from initial enquiry through the booking process and when we arrived. Thanks Libe for a fantastic few days we will never forget!
CN
Email lemon | 35-50 years of age | Experience level: first safari
It is a reliable travel agency and all the arrangements are very reasonable.
Aminiel is a very reliable tour guide. He showed us the wildebeest crossing the river and the leopard that we wanted to see. It was a wonderful journey.
CN
Email Flamenco | 20-35 years of age | Experience level: first safari
The service is both considerate and professional.
First of all, the guide Pius was very professional and meticulous. During the 7-day trip, he showed us all the animals and explained a lot of animal knowledge and the local customs of Tanzania to us. The overall itinerary was very reasonable and we were all very happy. Secondly, the customer service Jeremiah responded very quickly, basically answering all our questions and providing many suggestions for our trip. Finally, we would like to thank the Serengti smile for providing such an amazing trip for us.
CN
Email Yeye | 20-35 years of age | Experience level: first safari
Serengeti Smile offered excellent communication and professional guide, making our safari enjoyable.
Our 7-day safari with Pius was truly unforgettable. From Arusha to Tarangire, through the Central and Northern Serengeti, and finally to Ngorongoro, every day was filled with incredible experiences. Pius was always polite, graceful, and attentive to what we hoped to see. Thanks to his sharp eyes and patience, we spotted all of the Big Five—including the rare black rhino! He even found us a leopard family and guided us to witness the breathtaking wildebeest river crossing. We also saw a cheetah family from a distance, which was still amazing to witness.
Pius made sure everything went smoothly and that we felt comfortable and cared for throughout the journey. His professionalism, kindness, and genuine love for nature made the trip perfect from start to finish. We couldn’t have asked for a better guide—thank you, Pius, for giving us memories we’ll cherish forever.
CN
Email hu | 20-35 years of age | Experience level: first safari
A Feast of Wilderness and Luxury Beyond Imagination
Before setting foot on the mysterious and untamed soil of Tanzania, I carried boundless longing for the African savanna—yet also a trace of anxiety about every link of the upcoming safari. From the very first contact with Serengeti Smile, however, all worries dissolved. What followed was a full-spectrum, immersive, top-tier safari in which every detail revealed professionalism and dedication, allowing me to feel the unique magic of Africa in depth.
Ground Operator: Serengeti Smile
Seller: Jeremiah
While I was still planning, Serengeti Smile’s pre-sale service made a deep impression. The sales staff demonstrated exceptional expertise: they knew Tanzania’s national parks, wildlife behaviour, optimal viewing seasons and local customs inside out. According to my interests they tailored a detailed, logical itinerary. Their replies were so fast I almost forgot the time difference; every exchange felt like a spring breeze. Visas, packing lists, on-the-road advice—however small, they answered everything patiently, building my confidence and anticipation long before departure. During the trip, we had a scare: we left our wallet in the lodge safe. By the time we realized, we were already a hundred kilometres away. After contacting Jeremiah, he immediately called the lodge, confirmed the wallet was there, and got back to us within an hour. We collected it on our return to Arusha—an episode that showed just how professional and caring they are.
Guide: Domi
Once the safari began, Domi proved nothing short of brilliant. Like a walking encyclopedia of the East African plains, he had every animal’s habits, habitat and migration pattern at his fingertips. While tracking wildlife he remained totally focused, missing nothing. The moment he spotted a target he piloted us close, quickly yet safely, so we could watch creatures in their natural state. Professional as he is, Domi is also hugely personable, sharing stories and anecdotes that bound us emotionally to the land. Mid-drive he would buy us ice-cold Cokes; under the scorching sun that sudden chill dispelled all fatigue and felt like the care of a friend. His driving is superb—whether in muddy marshes or over rugged hills he threaded the vehicle smoothly, delivering us to every park on schedule and ensuring we missed none of the action.
Accommodation:
This safari overturned every cliché I had about “camping in the bush”. Serengeti Smile’s choices—tented camps or lodges—are benchmarks of quality and comfort. In the Serengeti camp I stepped into a spacious, bright tent complete with a soft bed, immaculate bathroom and—miraculously—24-hour hot water. After a dusty day among wildlife I could wash it all away, then lie listening to night-time insects and distant animal calls, feeling perfectly at peace under canvas yet wrapped in modern convenience. Buffet meals were a revelation: fresh ingredients, abundant choice, from authentic Tanzanian flavours to international western dishes, every plate perfectly cooked and served by smiling staff who never let a water glass stand empty.
Vehicle: Toyota Land Cruiser
On safari the vehicle is everything. Serengeti Smile provided a brand-new Toyota Land Cruiser—hard-riding outside, spacious and comfortable inside, seats superbly supportive even on all-day drives. A fridge and air-conditioning kept us cool and energised; chilled drinks were always ready. Clever storage meant cameras, binoculars and snacks were within easy reach. Each morning Domi inspected every detail—oil, tyres, shock absorbers—spotting and fixing potential faults before we rolled. Not once were we delayed by breakdowns, though we often saw other groups stranded at the roadside—a clear testament to Serengeti Smile’s mechanical vigilance.
Safari Experience:
The climax, of course, was encountering the Big Five. Under Domi’s guidance we roamed the Serengeti and the Ngorongoro Crater, following the trails of legend. We watched lions lounging beneath acacias, their manes glowing in the sun; elephant families parading across the grass, calves trunk-curling in curiosity; leopards draped over tree limbs, rosettes melting into dappled shade; buffalo herds marching in dust-clouded phalanx; and the critically endangered black rhino, a lone armoured ghost on a crater-floor salt flat. Every meeting was electric. Domi anticipated behaviour and positioned us for the best views and photographs, letting us capture moments we had dreamed of for years.
Looking back, Serengeti Smile delivered an unrivalled safari: flawless pre-sale service, a guide who is both scholar and friend, accommodation that pampers without losing the wild, a vehicle that never faltered, and wildlife encounters that will blaze in my memory forever. This was far more than a holiday—it was a baptism of the soul, a reminder of nature’s grandeur and of the professionalism and passion that people can bring to it. I have already resolved to return, and when I do, Serengeti Smile will again be my only choice.
Passionable, nice man
Everything is arranged well, food, hotel,views are very good, the path they planned is perfect
Email Tony | 50-65 years of age | Experience level: 2-5 safaris
An Unforgettable Safari Adventure in the Serengeti with Serengeti Smile!
We wanted to experience the renowned sun-baked plains of the Serengeti, with sweeping vistas, thriving wildlife, and breath taking sunsets. Serengeti Smile promised an adventure of a lifetime, but the reality was even more extraordinary than our highest expectations.
We selected a private, tailor-made, 8-day, Great Migration Tour Safari, culminating at the Mara River Crossing in the Northern Serengeti. The trip took in Arusha, Tarangire National Park, Central Serengeti, Seronera, Northern Serengeti, Ngorongoro Crater and Lake Manyara National Park. From the moment that we first enquired with Serengeti Smile to the end of our trip everything was fantastic!
The highlight of any safari is, of course, the wildlife, and the Serengeti delivered in abundance. Over the course of several days, we were privileged to witness a dazzling variety of animals in their natural habitats. Our knowledgeable and enthusiastic guide seemed to have an uncanny instinct for locating even the most elusive creatures, but more about him later.
We counted 48 different animal species that we saw, including the Big-5. Prides of lions lounging after a successful night hunt, their cubs playfully tumbling over each other; leopards and cheetahs lying in the tall grasses, scanning the horizon; herds of elephants lumbering peacefully across the savannah, giraffes grazing elegantly on the acacia trees, and zebras moving in perfect synchrony, their stripes creating mesmerising patterns against the golden landscape. Perhaps the most unforgettable moment was witnessing the Great Migration: thousands upon thousands of wildebeest and zebras, while crocodiles and vultures lay in wait. Hyenas, warthogs, hippos, countless deer and gazelles, birds, etc., etc.
Our lodgings perfectly balanced comfort and authenticity. The tents and lodges were beautifully appointed, blending seamlessly into the surrounding landscape. Waking up to the calls of roaring lions, distant hyenas or the gentle trumpeting of elephants felt magical. The accommodations were both eco-friendly and luxurious, with every detail designed to enhance the sense of immersion without sacrificing comfort. The staff at each camp were equally impressive, greeting us each day with warm smiles and thoughtful gestures that made us feel at home in the heart of the wild. Meals were a delight: fresh, flavourful dishes enjoyed under the starlit sky, with the sounds of the nocturnal bush drifting on the breeze.
One of the highlights of our trip was our driver/guide Godlisten! He was truly outstanding and elevated this safari from remarkable to outstanding with his professionalism and passion for his job, the area, and his country. He shared facts, information about animal behaviour, tribal traditions, and the delicate balance of the ecosystem. His respect for the land and its creatures was evident in every aspect of our journey, from the careful navigation of the trails to the quiet reverence when observing a rare sighting. Every question was met with patience and enthusiasm, and his eagle eyes ensured we missed nothing, no matter how well camouflaged. He was a great guy and if we were to go on another safari we would want him to be our guide.
We cannot recommend Serengeti Smile highly enough. Our safari surpassed every expectation; it was not just a holiday, but an amazing adventure.
Thank you!
