Reviews

Sort By: Date Most Helpful Rating 11-20 of 41 Reviews
Lynn K.   –  
United States US
Visited: November 2024 Reviewed: Dec 4, 2024

Email Lynn K.  |  65+ years of age  |  Experience level: first safari

Top notch and Fantastic Safari Experts!
5/5

This was my first safari, invited to join my sisters on an incredible journey of discovery in the wilderness. Words cannot describe how excited and grateful to witness this experience of my lifetime.

The game drives memories were composed of awesome stories especially the time we were stuck in mud, how we managed to get out after 2 or more hours in the sweltering heat. Another time, help came from other jeeps who heard our cry for help thru the walkie talkies and to watch them in astonishment and the rescuers were relentless, as no one was left behind.

I was able to achieve the Big Five sightings in 2 days! I was lucky and thanks to Willie, his spotting expertise and knowledge I can say it was amazing!

Thank you Banok Safaris, I will truly recommend you and return in the future. My 12 days safari was definitely an unforgettable trip to remember forever!!

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Dec 8, 2024

Hi Lynn,

Thank you so much for your fantastic five-star review! We're thrilled you had an incredible safari experience with us. Your kind words about the safari experience mean a lot to our team. We strive to create unforgettable adventures for our guests, and your feedback reaffirms that we are achieving our goals. It was our pleasure to have you on this journey, and we hope to welcome you back for another adventure in the future.

Thank you once again for choosing Banok Safaris.

Maria   –  
United Kingdom UK
Visited: September 2023 Reviewed: Oct 9, 2023

Email Maria  |  35-50 years of age  |  Experience level: first safari

Just Excellent Service
5/5

Trip of a lifetime! We had an amazing honeymoon in Kenya thanks to Banok Safaris team. This was our first trip to Africa, my husband and I had no idea how to even start planning our trip and we are so thankful for the guidance thank Benson and the team provided. Itinerary was perfect and we covered the best part of Kenya including Ol Pejeta, Nakuru, Masai Mara and Amboseli for ten days safari. We felt the cost was well worth how much we got to see and do.

Our guide Willie was fantastic and knowledgeable about wildlife, great spotter of animals, very funny and friendly, he really made our honeymoon unforgettable.

We stayed in a great range of tented camps and hotels with amazing properties - all had wonderful staff that made our trip so memorable.

We really fulfilled a bucket list dream vacation, and e can't thank them enough for their personal attention to detail in making sure we were not just happy but delighted! Asante sana.

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Jul 9, 2024

Hi Maria,

Thank you so much for your fantastic five-star review! We're thrilled you had an incredible safari experience with us. Your kind words about the safari experience mean a lot to our team. We strive to create unforgettable adventures for our guests, and your feedback reaffirms that we are achieving our goals. It was our pleasure to have you on this journey, and we hope to welcome you back for another adventure in the future.

Thank you once again for choosing Banok Safaris.

Marine M.   –  
Switzerland CH
Visited: February 2025 Reviewed: Feb 26, 2025

Email Marine M.  |  20-35 years of age  |  Experience level: 2-5 safaris

A wonderful, once-in-a-lifetime experience for our honeymoon!
5/5

Our 10-day private tour with Banok Safaris was nothing short of spectacular. The flexibility they offered allowed us to tailor the itinerary to our preferences, ensuring a personalized adventure. We traversed the breathtaking landscapes of Masai Mara, Naivasha, Amboseli, and Tsavo, culminating our journey with a relaxing stay at a luxurious hotel on Diani Beach. Our guide's expertise led us to incredible wildlife sightings, including elusive leopards, majestic lion prides, towering giraffes, and formidable buffalos. Each day was a new discovery, and the seamless organization made the trip stress-free and enjoyable. For anyone seeking an authentic and customizable safari experience, Banok Safaris is the way to go!

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Feb 27, 2025

Hello Marine,

Thank you for your fantastic review! We’re delighted to hear that your honeymoon safari with Banok Safaris was a truly unforgettable experience. It was our pleasure to craft a personalized adventure for you, and we’re thrilled that you enjoyed every moment. Wishing you both a lifetime of love and adventure—we look forward to welcoming you again in the future!

Best regards,
The Banok Safaris Team

Jie Shen   –  
China CN
Visited: January 2025 Reviewed: Jan 28, 2025

Email Jie Shen  |  35-50 years of age  |  Experience level: first safari

Dream come true
5/5

Great Safari Trip
Thank you so much, Benson! The hotel was amazing. The food was yummy and the views were beautiful. I loved it!
Our guide, Eric, was fantastic! He knew so much about animals and drove really well. He helped me see all the things I wanted, like lion families, cheetah hunting, and elephants near Mount Kilimanjaro. It was a dream come true!
I can’t wait to come back again!

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Jan 29, 2025

Hi Jie Shen,

Thank you for your wonderful review! We're delighted you had an unforgettable safari experience and enjoyed the hotel, food, and stunning views. It’s fantastic that your guide helped you witness such incredible wildlife moments.

We truly appreciate your kind words and can’t wait to welcome you back for another adventure!

Best regards,
Benson

Ed G   –  
United States US
Visited: August 2024 Reviewed: Dec 31, 2024

Email Ed G  |  65+ years of age  |  Experience level: first safari

Excellent tour, great guides, great facilities but some planning issues
4/5

We are a late 60's couple from New Jersey. Benson put together an excellent 16 day personal tour for my wife and I. We travelled from Nairobi across southern Kenya to the Massai Mara and then south to Tanzania, the Serengeti, and many other national parks. Benson arranged for a separate tour company (Raven Tours) to escort us through Tanzania. Finally, our Banok guide met us at the Namanga border crossing near Amboseli National Park to finish our tour and return us to Nairobi Airport. Both transfers at the international borders went smoothly thanks to the guides. Both guides were excellent and really made the trip a once in a lifetime experience. We cannot recommend Robert in Kenya (for Banok Tours) and Rajabu (Roger) in Tanzania (for Raven Tours) highly enough!

In all cases, the accommodations and meals were excellent. Facilites were always clean and comfortable. We stayed in both lodges and glamping tent sites. All rooms and tents had running water and flush toilets, even in the most remote areas.

We were scheduled for a hot air balloon trip in Tanzania which we had paid for in advance. Unfortunately, it had to be canceled due to very high winds. Benson arranged for a complete refund for us before we left Tanzania.

The reason for the 4 star rating comes from the tour planning. Although most days went as planned, there were some instances where we could not visit a park or wildlife area as planned because travel times and distances were much greater than had been indicated in our tour itinerary, requiring us to forgo a stop or shorten a visit. Our tour guides worked out the kinks in the itinerary as needed. Roger was particularly helpful in this regard.

Overall it was the an excellent experience and the tour of a lifetiime. We would certainly go with Benson and Banok tours again.

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Dec 31, 2024

Hi Edward,

Thank you for sharing your detailed review and for choosing Banok Safaris for your adventure across Kenya and Tanzania! We are thrilled that you had an excellent experience and that our team, including Robert in Kenya and Rajabu (Roger) in Tanzania, exceeded your expectations. Your kind words about their professionalism and the quality of accommodations mean the world to us. We're glad the border transfers and the refund for the hot air balloon were handled smoothly, ensuring your comfort throughout.

We sincerely apologize for the planning challenges regarding travel times and distances. Your feedback is invaluable, and we will strive to improve our itineraries by providing more accurate estimates to maximize every moment of our guests’ experiences. Rest assured, we’re already reviewing this aspect to enhance future tours.

We look forward to hosting you again and ensuring an even more seamless adventure. Thank you for your understanding and allowing us to be part of your lifetime memories!

Kui   –  
Kenya KE
Visited: December 2024 Reviewed: Apr 19, 2025

Email Kui  |  20-35 years of age  |  Experience level: first safari

OUTSTANDING EXPERIENCE WITH BANOK SAFARIS
5/5

I recently took a tour with Banok safaris, and I couldn’t be more impressed. Everything was well-organized, professional, and enjoyable. The guides were incredibly knowledgeable and friendly, making the entire experience feel personal and engaging.

Every detail was thoughtfully planned,from the cossy transportation to the perfectly timed stops and insightful commentary. They went above and beyond to make sure everyone was having a great time and even accommodated special requests without hesitation.

If you’re looking for a hassle-free, enriching, and memorable adventure, I highly recommend Banok safaris. I’ll definitely be booking with you again!

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Apr 19, 2025

Hi Kui,

Thank you so much for the glowing review! We’re delighted to hear you had an outstanding experience with us. It was our pleasure to make your safari smooth, enjoyable, and unforgettable. We can’t wait to welcome you back for your next adventure!

Susan Richmond   –  
United States US
Visited: March 2025 Reviewed: Mar 21, 2025

Email Susan Richmond  |  50-65 years of age  |  Experience level: first safari

Banok Safaris provided incredible wildlife viewing with great accommodations!
5/5

We first found Banok Safaris by their inviting online presence. Their safaris offered exactly what we were looking for in a multi-park experience--with an affordable price tag. We cross-checked our initial impression with stellar online reviews. Tour Operator Benson Mutinda was extremely responsive to our questions, and accommodated specific requests with ease. Our guide, Eric, was very knowledgeable about the animals and park rhythms, and was connected to a guide network that facilitated encounters with some of the most significant animal activity at all three parks--Masai Mara, Lake Nakuru, and Amboselli. We had amazing, up-close views of cheetahs, lions, and leopards, as well as elephants, water buffalo, rhino, hippos, zebras, giraffes, jackels, hyenas, at least a half dozen antelope species, and key birds for my life list, including flamingos, ostriches, and 5 kinds of storks! Watching a family of big tusker elephants crossing in front of our vehicle with Mt. Kilimanjaro rising behind is an experience that will stay with me always. My husband and I, along with an adult daughter and her partner, enjoyed a private 6-day tour, with awesome scenery and game drives during the day, and relaxing, comfortable lodging at night. We highly recommend this outfit to anyone contemplating a first-time safari adventure or a return to these awe-inspiring landscapes.

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Mar 22, 2025

Hi Susan,

Thank you for your excellent review! We're thrilled you had such an unforgettable safari experience with Banok Safaris. We were pleased to tailor your trip and ensure you had incredible wildlife encounters across Masai Mara, Lake Nakuru, and Amboseli. We sincerely appreciate your recommendation and would be honored to welcome you on another adventure in the future.

Rits Kinjo   –  
United States US
Visited: November 2024 Reviewed: Dec 5, 2024

Email Rits Kinjo  |  65+ years of age  |  Experience level: over 5 safaris

Banok is Perfection
5/5

Banok has been organizing our trips for years and again they came thru flawlessly. From initial planning to end of the tour transfer back to the airport Ben, Operator of Banok, provided excellent service. And, the price isn’t exorbitantly expensive like other tour companies. He is very sensitive with costs that reflects the clients ability to afford it. We were very content with the whole production of the tour. We stayed at luxury camps and they were superb. Our Game drive guide Willie, whom I’ve known for the last 5 years was excellent and bent over backwards to please us with whatever was needed or wanted. Never go wrong with Banok. Thank you so much for our unforgettable trip to Kenya. See you next year.

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Dec 8, 2024

Hi Rits,

Thank you so much for your fantastic five-star review! We're thrilled you had an incredible safari experience with us. Your kind words about the safari experience mean a lot to our team. We strive to create unforgettable adventures for our guests, and your feedback reaffirms that we are achieving our goals. It was our pleasure to have you on this journey, and we hope to welcome you back for another adventure in the future.

Thank you once again for choosing Banok Safaris.

Cindy   –  
United States US
Visited: December 2023 Reviewed: Jan 14, 2024

Email Cindy  |  50-65 years of age  |  Experience level: over 5 safaris

Banok is the best safari tour company.
5/5

I asked Ben at Banok Safari Tours to organize a very exclusive tour for us. They were all luxurious camps you can only get there by flying in a small plane. I never got my luggage from the US to Nairobi. Qatar finally delivered to the hotel we were staying but it got there the day we flew to Amboselli two days later. Ben personally contacted the airport initially and followed up on every detail. He picked up the two luggage that was delivered to the hotel, and took it to the regional airport and to the Safari Link desk. And, also convinced them to not charge the luggage fee. Great work! Ben, very meticulously handled this issue. Wow, I was impressed. Then a Camp personnel picked the luggage up when the plane landed in Amboselli. Ben actually followed up almost everyday to make sure we were happy and satisfied the entire 10 days tour. I’ve booked Banok before so know his working style. He’s a perfectionist and very reliable. I would recommend Banok to anyone who is thinking of doing a Kenya Safari. You will not regret it!!

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Jul 9, 2024

Hi Cindy,

Thank you so much for your fantastic five-star review! We're thrilled you had an incredible safari experience with us. Your kind words about the safari experience mean a lot to our team. We strive to create unforgettable adventures for our guests, and your feedback reaffirms that we are achieving our goals. It was our pleasure to have you on this journey, and we hope to welcome you back for another adventure in the future.

Thank you once again for choosing Banok Safaris.

Celeste   –  
United States US
Visited: April 2025 Reviewed: May 5, 2025

Email Celeste  |  20-35 years of age  |  Experience level: first safari

Our 12 Days Safari
5/5

Our 12 days safari with Banok Safaris through Kenya and Tanzania was truly the trip of a lifetime. From the moment we landed, everything was well organized, and we felt completely taken care of. Benson was friendly, and always made sure we were comfortable. We visited amazing places like Lake Nakuru, Masai Mara, Serengeti, Ngorongoro crater, Tarangire park and Amboseli. Each park was unique and full of wildlife - we saw lions, elephants, giraffes, rhinos, buffaloes, cheetahs and also had a wonderful hot air balloon over Masai Mara.
We had the best guides who were very experienced which made every game drive exciting and informative. The accommodations were beautiful and cozy, with lovely views and great food.
As a couple we enjoyed the romantic sunsets, peaceful campfires, and private moments in nature. Banok Safaris gave us a perfect blend of adventure, relaxation, and unforgettable memories. Highly recommend!

Reply from Banok Safaris
Reply from Banok Safaris
Posted on May 5, 2025

Hi Celeste,

Thank you for the wonderful review! We're thrilled you had an unforgettable 12-day safari with us across Kenya and Tanzania. It was our pleasure to ensure everything ran smoothly, and we're glad you enjoyed the wildlife, landscapes, and romantic moments. We truly appreciate your recommendation!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 39
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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