Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 169
  • 4 star 7
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 177 Reviews
Barnsley   –  
United Kingdom UK
Visited: November 2024 Reviewed: Nov 8, 2024

Email Barnsley  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Barnsley and not that of SafariBookings.
My advise is you avoid this company – we felt scammed
1/5

we were quoted on numerous quotations for morning safari and a boat ride. When we exchanged cash on the morning i was told the boat would be extra. If that wasn't annoying the night before our final day and morning safari, i was told it was there mistake we had no safari, and to do it we were to pay over $1200. I challenged this, with quotes which clearly stated it was
included i got no where and was told it wouldn't be happening unless i paid the money they demanded

Reply from Camptrek Safaris
Reply from Camptrek Safaris
Posted on Nov 8, 2024

We arranged a "5-Day Hakuna Matata Safari" for the client at Sopa lodges, which included visits to Lake Naivasha, Lake Nakuru, and concluded at Sopa Masai Mara. However, the reservation office at Sopa lodges requested a change to our itinerary. They suggested that we begin at Lake Nakuru, then visit Masai Mara, and finish at Lake Naivasha due to unforeseen circumstances. We communicated this proposal to the client, and they agreed to the changes.

Under the original plan, the clients were scheduled to enjoy a complimentary morning game drive on their last day at Masai Mara, as they had ample time for it. With the revised itinerary, however, we could not arrange a morning game drive because it was necessary for the clients to arrive at Lake Naivasha in time for lunch to participate in a boat ride, walking safari, and other activities.

We informed the client about the conflict between the complimentary morning game drive and their lunch schedule through our driver. Unfortunately, there seems to have been a misunderstanding regarding this communication. We are dedicated to providing excellent service, ensuring our clients receive value for their money, and helping them create unforgettable adventures.

Michael Annis   –  
United States US
Visited: August 2025 Reviewed: Sep 3, 2025

Email Michael Annis  |  65+ years of age  |  Experience level: 2-5 safaris

Wonderful experience working with Camptrek. 14 day tour was scheduled and executed as planned.
4/5

Our contact at Camptrek - Margaret, was very responsive replying to our many questions prior to the trip. She provided suggestions and options that were very helpful. Due to border crossings between Kenya and Tanzania, we had three separate driver/guides. Each were very knowledgeable about the areas we chose, but also very helpful and engaging. It is almost surreal how they can spot animals and anticipate their next movement.

Our experience with Camptrak Safaris was excellent. Great service as well as good value for the overall cost. Would definitely recommend Camptrek to anyone looking for a Safari adventure in the Kenya/Tanzania region.

Joseph   –  
Taiwan TW
Visited: August 2025 Reviewed: Aug 26, 2025

Email Joseph  |  20-35 years of age  |  Experience level: first safari

There is still room for improvement
4/5

The driver and tour guide Brandon is amazing. Follow the national parks rules and respect the nature. He is a mature and thoughtful young blood.
/
For the agency, I would suggest Camptrek that DO NOT arrange any AA LODGE Group accommodation in to itinerary. The shower heater is sucks really.
/

Reply from Camptrek Safaris
Reply from Camptrek Safaris
Posted on Sep 1, 2025

Dear Joseph,

Thank you for your positive feedback and for choosing us as your preferred tour operator for your Kenya and Tanzania safaris. We take pride in providing seamless services to our clients.

We acknowledge your concerns regarding the accommodations at AA Lodges. We have escalated your complaint to AA management and will follow up to ensure we conduct a site visit. This is important for us to maintain a strong partnership for the benefit of our future clients.

Best regards,
Pappa john.

Julia. Burn   –  
United Kingdom UK
Visited: March 2025 Reviewed: Mar 21, 2025

Email Julia. Burn  |  65+ years of age  |  Experience level: first safari

Brilliant safari, thankyou Camptrek.
4/5

I have given this 4 stars but would have liked to have given 5. The only thing letting this safari down was the interior of the jeep. The inside wasn't what we expected, all headrests were broken, reclining seats didn't work properly, windows rattled as seals missing etc.This was out first impression of the experience we were embarking upon and it wasn't a good one.

However my fears were unfounded as ,apart from this, it could not have been better.

Organisation was brilliant, itinerary was great, accommodation far exceeded our expectations and our driver, Eric was fantastic. He was so helpful, friendly and obliging, his knowledge of the various animals, birds etc was outstanding,we couldn't have asked for better. Thankyou Eric, you made our holiday an amazing experience.

Sharon   –  
United Kingdom UK
Visited: October 2024 Reviewed: Nov 9, 2024

Email Sharon  |  50-65 years of age  |  Experience level: over 5 safaris

Responsive tour operator with great local guides who helped us get the most out of our trip
4/5

We travelled in Kenya & Tanzania with Camptrek Safaris in October 24 visiting Amboseli, Masai Mara, Lake Nakuru, Lake Naivasha, Serengeti, Ngorongoro crate and Taragire. The office were very responsive to our queries and we were happy with the final itinerary.

We had an amazing trip and saw lots of wildlife, most notably many elephants, but also lions, cheetahs and leopard (albeit distantly), and of course zebra, giraffes, wildebeest etc.

Our driver guides were great, especially David, who we had in Kenya, he was so friendly and helpful as well as very knowledgeable and a good driver.

The accommodations were all lovely ( we opted for mid range places) especially those in / bordering the reserves, although we did have an issue with the one (fisherman’s camp) in Lake Navaisha, where they seemed to have accepted a better booking and shipped us off to a nearby house, that we then had to picked up from to go to dinner and breakfast. However David was great in sorting everything out and rearranging our itinerary to take account of the time this wasted.

The only negative was the vehicles which were rather old ( despite Camptrek advising me when we were planning the trip they were all recently purchased) both were around 10-15 years old and suffered mechanical issues ( the Kenya vehicle had no 1st gear)

Despite this we had a fabulous time and would recommend Camptrek, and David in particular.

Reply from Camptrek Safaris
Reply from Camptrek Safaris
Posted on Nov 10, 2024

Dear Sharon,

Thank you for your honest feedback on the fisherman camp! We truly value your insights and are eager to consider more lodge options in future. We're also excited to share that we're gradually updating our fleet to elevate our clients' experiences even further!

huanggggg   –  
China CN
Visited: September 2024 Reviewed: Oct 7, 2024

Email huanggggg  |  20-35 years of age  |  Experience level: first safari

12-day trip to Kenya, Tanzania, and Zanzibar with three guides.
4/5

We booked a 12-day trip to Kenya, Tanzania, and Zanzibar, with three different guides. The best and most memorable one was David, our guide in Kenya. He always had this big smile on his face, whether he was with us or chatting with hotel staff. Before every game drive, he’d remind us to check for our phones and bags. On the drives, he patiently taught us how to tell males from females, left from right, and even fun slang for different animals. If you’re booking with Camptrek, David is the one to go with!
In Tanzania, we had to change one of our tent stays because of our schedule change, but the new tent was honestly not up to the mid-range level we expected.
Our guide in Zanzibar not bad, but for booking activities, just ask the hotel front desk. It’s cheaper than what the guidequoted us.

Barbara   –  
Italy IT
Visited: August 2024 Reviewed: Aug 17, 2024

Email Barbara  |  50-65 years of age  |  Experience level: 2-5 safaris

Tour operator very reliable
4/5

1 Day tour Nakuru National Park e Lake Navaisha.
Very kind driver, we have seen lots of animals and also the Big Five except, unfortunately, the leopard.
Marvellous landscapes.
Recommended!

Preksha   –  
India IN
Visited: June 2024 Reviewed: Jul 6, 2024

Email Preksha  |  20-35 years of age  |  Experience level: first safari

The safari experience was good. We truely enjoyed our trip,l.
4/5

Our experience with camptrek was good, they had provided what they promised. The guide Eric made aure we could spot all the animals. They made our trip enjoyable and comfortable. The accommodation booked by then were also good.

Varela Paisana   –  
Switzerland CH
Visited: June 2026 Reviewed: Jun 13, 2026

Email Varela Paisana  |  50-65 years of age  |  Experience level: over 5 safaris

Perfect
5/5

I really liked the company; everything that was offered in the packages we purchased was perfectly fulfilled. I recommend this company.

Freya   –  
United Arab Emirates AE
Visited: May 2026 Reviewed: Jun 1, 2026

Email Freya  |  20-35 years of age  |  Experience level: first safari

Professional, reliable, and excellent value for money from planning to the final day of the safari.
5/5

We had an amazing 9-day safari in Kenya with Camptrek Safaris, visiting Maasai Mara, Lake Nakuru, and Amboseli. From the very beginning, the communication was excellent, and every question we had was answered promptly and professionally.

A special thank you to Lucy, who was incredibly helpful throughout the planning process. She was patient, responsive, and always willing to assist with itinerary adjustments, hotel confirmations, visa documents, and travel arrangements. Her support gave us great confidence before the trip.

We would also like to thank our driver-guide, Anto. He was knowledgeable, professional, and passionate about wildlife. His experience helped us spot many animals, including lions, cheetahs, elephants, rhinos, and countless other species. He was always punctual, drove safely, and made every game drive enjoyable and memorable.

Overall, Camptrek Safaris provided outstanding service, excellent value for money, and a truly unforgettable safari experience. We would highly recommend them to anyone planning a trip to Kenya.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 169
  • 4 star 7
  • 3 star 0
  • 2 star 0
  • 1 star 1
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