Reviews

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Christine   –  
Kenya KE
Visited: September 2023 Reviewed: Sep 19, 2023

Email Christine  |  20-35 years of age  |  Experience level: first safari

The operator was amazing. Kept checking up on us throughout the trip to ensure we were comfortable.
5/5

The trip experience was nice and communication from John bow was amazing. The frequent calls to check in during the trip were really nice. Eunice Kudos for that. That showed care.I got value for my money and nice surprises I was not expecting

Christine   –  
Kenya KE
Visited: August 2023 Reviewed: Aug 22, 2023

Email Christine  |  35-50 years of age  |  Experience level: over 5 safaris

Very efficient
5/5

I loved their promptness in responding to my query immediately i sent them a message on WhatsApp in the morning and by 3 pm, we had finalised everything and i had our SGR tickets on WhatsApp. On getting to the hotel in Msa, they had organised a very good suite fof us. They exceeded our expectations

Ikatanyi Kennedy   –  
Kenya KE
Visited: August 2023 Reviewed: Aug 15, 2023

Email Ikatanyi Kennedy  |  20-35 years of age  |  Experience level: 2-5 safaris

Professional, helpful and good at what they do
5/5

From the time i contacted Johnbow, an agent was immediately assigned to me. She was with me every step of the way guiding and suggesting value for money packs. During the tour she kept intouch to make sure everything was according to plan. I had a wonderful time, with less worry, i will surely suggest Johnbow to others

Sam   –  
Kenya KE
Visited: July 2023 Reviewed: Aug 3, 2023

Email Sam  |  35-50 years of age  |  Experience level: first safari

Professional and responsive
5/5

Topnotch customer service, everything was so seamless, we got our tickets in good time and our highlight was getting a room with an impeccable view! I would highly recommend.

Charity   –  
Kenya KE
Visited: July 2023 Reviewed: Aug 1, 2023

Email Charity  |  35-50 years of age  |  Experience level: first safari

Excellent
5/5

Customer service was excellent, Phoebe thank you.

Tabitha   –  
Kenya KE
Visited: June 2023 Reviewed: Jul 1, 2023

Email Tabitha

The best ever
5/5

After consulting with other agencies Johnbow Tours was able to meet my specifications and budget perfectly. My girlfriends and I we're booked at Voyager beach resort where they even gave us packed lunch on check out day after we missed it on day 1 thanks to Phoebe. Would definitely recommend Johnbow's tour services any day!

Marlies   –  
Austria AT
Visited: November 2024 Reviewed: Nov 22, 2024

Email Marlies  |  35-50 years of age  |  Experience level: 2-5 safaris

It was a great safari with a great guide John Bow, great lodges
4/5

We had great days, unfortunately with a bit of bad weather on the second day and therefore not so many animal sightings. But that's just how nature is!

Both lodges (Vio Wildlife, Ngulia) were good, but you should definitely pack good hearing protection if you spend the night in Ngulia. At night, I don't know how many frogs start singing their concert (from sunset to sunrise) at such a volume that I thought they were sitting right next to me and ROARING right into my ear! None of us closed an eye.

Otherwise everything was wonderful! Everyone was friendly, the food was very good and each lodge had a highlight to offer!

John Bow, our guide, was relaxed, friendly, really helpful and confident in all situations!

(automatic translation from German)

Mais   –  
Kenya KE
Visited: July 2023 Reviewed: Jul 17, 2023

Email Mais  |  35-50 years of age  |  Experience level: over 5 safaris

Nice coordination
4/5

Good and manageable coordination. Good planners
Perfect communication

Dmitrii   –  
Russia RU
Visited: June 2025 Reviewed: Jun 10, 2026

Email Dmitrii  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Dmitrii and not that of SafariBookings.
You may encounter various issues throughout the safari.
3/5

We started our 6-day safari in Kenya with a great first impression. In Nairobi, the agency owner Morris introduced us to our guide Dennis, a trainee guide, and even gave us safari hats as a gift. Everything looked very promising at the beginning.

Unfortunately, the problems started soon after.

We entered Amboseli for our first evening game drive at around 4:30 PM, while the park closed at 6:00 PM. We weren’t too concerned because our itinerary clearly included a morning game drive the next day. To our surprise, Dennis told us he didn’t know about it and had already thrown away the park tickets, even though they were valid for 24 hours. He suggested skipping the morning drive and heading straight to the next destination because we were already short on time.

I insisted on having the morning game drive as planned and asked to leave at 6:00 AM to make the most of the limited time available. Dennis then claimed that the park gates only opened at 7:00 AM. After checking the information myself and speaking with the lodge owner, it became clear that this was not true. Dennis eventually admitted that he had lied because he did not want to wake up that early before a long day of driving.

As this was my first safari, I didn’t fully recognize this as a major red flag and eventually convinced him to leave at 6:00 AM.

I won’t describe every single day, but here are some of the issues we experienced:

• Amboseli – we only got half of the planned evening game drive, and the morning drive was shortened because Dennis spent around 30 minutes trying to recover the old tickets.

• Lake Naivasha – we arrived just before closing time, and during the Crescent Island excursion we had to rush through parts of the experience to avoid being locked out.

• Lake Nakuru – what was supposed to be both a morning and evening game drive turned into only a morning and partial daytime drive because we left the park and Dennis later claimed he didn’t know the ticket would not allow re-entry.

• Maasai Mara – before arriving, I explained the situation to Morris and asked him to speak with Dennis. Morris promised us a better experience. To be fair, Maasai Mara was excellent, and we had some unforgettable wildlife sightings. However, by that point we were constantly expecting another surprise or problem.

Overall, I cannot say this was a terrible safari. The wildlife was amazing, the landscapes were beautiful, and Morris genuinely tried to help whenever issues arose. The price we paid was also very competitive.

My main recommendation is simple: if you book with this company, try to avoid having Dennis as your guide.

Carla B   –  
United Kingdom UK
Visited: March 2026 Reviewed: Mar 7, 2026

Email Carla B  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Carla B and not that of SafariBookings.
Satisfactory but could be alot better
3/5

Driver was great, was knowledgeable. The drives themselves could be much better scheduled. Especially in times of inclement weather. The drives were too short and for such a big area, it takes time to explore. I'd rather do that than sit in a hotel.

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 26
  • 4 star 2
  • 3 star 2
  • 2 star 0
  • 1 star 1
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