NAIROBI KENYA
Balu Travel
- Office In:
- Size:
- 1-5 employees (Founded in 2022)
- Member Of:
- KWS & TRA
- Tour Types:
- Budget & mid-range tours with set start dates and a fixed itinerary
- Destinations:
- Price Range:
- $3,014 to $6,889 per person per day (MXN, excl. int'l flights)
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
AE
Email Muhammad | 35-50 years of age | Experience level: 2-5 safaris
Pathetic customer service by someone named Morris who contacted me on my WhatsApp
My friend liked the safari combo and I sent $725 as Mr Morris who was in communication with my friend demanded 50% money in advance. After 2 days Morris confirmed he received the money and to my disgust sent me an invoice that he received only $695 where as I transferred $725 on his insistence, moreover this man is also very impolite and talks too much. He had the audacity to suggest I should not ask him and refer to my bank for further details. I am very disappointed as I have already paid and this man did not confirm anything as yet, also threatened my friend that he will cancel the safari which we have asked him to book for us and had already paid 50% money in advance. Totally non cooperative person who has no sense of customer service. I would like to request safaribookings.com to take action against Balu Travels and I will share all the relevant evidence to support my claim.
KZ
Email Ainur | 35-50 years of age | Experience level: first safari
An absolutely flawless safari experience — this tour operator delivered top-notch service from start
Balu Travel exceeded all our expectations — from the very first message to the final drop-off, their team was professional, responsive, and truly passionate about what they do. Communication was smooth and prompt, every detail of our Masai Mara safari was thoughtfully arranged, and we felt safe, cared for, and completely immersed in the experience. Our guide was incredibly knowledgeable and kind, the accommodations were comfortable and scenic, and the game drives were unforgettable — we saw the 3 out of Big Five and so much more. The value for money was outstanding, with no hidden costs and excellent service throughout. I wholeheartedly recommend Balu Travel to anyone looking for a reliable, top-quality safari operator in Kenya. Thank you for making our dream adventure come true!
FR
Email Bonhoure | 35-50 years of age | Experience level: first safari
very good trip. no problem
Thanks to the excellent driver Isaac our safari was a complete success. We had a pleasant stay both in the car and at the hotel. We were able to see them all. animals . Truly excellent. Thank you ISAAC
Email Becky | 20-35 years of age | Experience level: 2-5 safaris
Professional,good time manager and efficient.
Personally, I did fall in love with Balu travel in kenya. They handle clients with a lot of professionalism and they go far and beyond to ensure that you enjoy your trip and stay.
BE
Email Anne-Sophie | 20-35 years of age | Experience level: 2-5 safaris
Kind
Very happy to have booked with Balu travel, they provided us with a lot of different options for a hotel/stay and everything was arranged very well. They even helped us with a train booking to go to Mombasa because we couldn't do it ourselves.
CH
Email Armin | 50-65 years of age | Experience level: 2-5 safaris
A very nice and helpful person !
Fantastic tour with a lot highlights! Masai Mara, Ambroseli with Kibo and at least diani beach near Mombasa
IT
Email Axel | 20-35 years of age | Experience level: first safari
Incredibile value for money, an unbelievable experience
An incredible experience in our 3 day safari. We managed to see almost all kind of animals: lions, cubs, leopards, cheetah, giraffes, elephants just to name a few.
Communication was great with our guide Meshack, he explained us the Masai history and he spoke a great English. He was always available to take on our queries and he drove safely.
Overall a great experience that I would recommend to others
AT
Email Judith | 20-35 years of age | Experience level: first safari
Amazing Safari-Experience
We spent six wonderful days in various nature reserves in northern Kenya, and Morris put together a fantastic itinerary for us. We stayed in mid-range accommodations that were very comfortable and beautiful, and the food was absolutely sensational.
A special mention goes to our amazing guide, Kasaine, who was not only an excellent driver but also had an incredible eye for spotting wildlife — no matter how well hidden the animals were. His humorous and open personality contributed greatly to our safari week, and we can highly recommend him.
We never regretted the decision to explore less-visited national parks such as Meru and Samburu, as we were often on our own there, which made the experience truly special. This also allowed us to get to know Kenya’s stunning nature and rich culture even better.
We can wholeheartedly recommend Balu Travel. Thank you for this once-in-a-lifetime experience!! 😊
Email Erick Giron | 20-35 years of age | Experience level: first safari
Very organized and great communication.
The tour from the start was amazing, company is very organized and communicative. Our tour guide Shem was great, very knowledgeable about his work and animals. We had so much fun during our game drive with Shem and our group in general, thank you for everything. Balu thank you for being well organized and communicative
ES
Email Elishka | 20-35 years of age | Experience level: first safari
An outstanding, well-organized tour led by a knowledgeable and friendly guide
I had a fantastic experience with Balu Travel and truly enjoyed every part of the tour with my group. From the beginning, everything was well organized and communication was clear, which made the entire experience smooth and stress-free.
Our tour guide was one of the highlights of the trip. He was incredibly knowledgeable about the history, culture, and places we visited, and he shared stories and context that made each stop more meaningful. He was also very patient and always happy to answer questions, no matter how small, which made everyone feel comfortable and engaged.
The team was also extremely understanding and flexible. One person in our group experienced a flight disruption that delayed their arrival, and Balu Travel kindly waited a bit longer in the morning so they could still join us. That level of patience and accommodation was truly appreciated and made a big difference for our group.
What I appreciated most was how easy our guide was to talk to. He created a relaxed and welcoming atmosphere, making it easy for everyone to connect and enjoy the experience without feeling rushed.
Overall, Balu Travel delivered excellent service, great value for money, and a memorable experience. I would absolutely recommend them to anyone looking for a reliable, professional, and enjoyable tour.
