A few of the Viatu team members!
Viatu
- Office In:
-
Switzerland
- Size:
- 10-20 employees (Founded in 2020)
- Member Of:
- Regenerative Travel, Future of Tourism, UN Global Compact, 1% For the Planet & B-Corp
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $4,975 to $49,748 per person per day (MXN, excl. int'l flights)
Reviews
CH
Email Patricia | 50-65 years of age | Experience level: 2-5 safaris
My third trip with Viatu - and still amazing
I booked my trip with Viatu on short notice because I wanted to escape the cold weather. My travel agent Simone was incredibly helpful and knowledgeable. She took the time to understand my interests and what I was looking for in a safari, and she recommended KZN as an off-the-beaten-track destination that would offer a more authentic and immersive experience. I was initially hesitant to go to KZN instead of the more popular Kruger National Park, but Simone assured me that I would not be disappointed.
And she was right! KZN is a beautiful and diverse region with a rich wildlife population. I saw so many rhinos, elephants, lions, leopards, and giraffes. I also loved the opportunity to interact with local communities and learn about their culture. Simone helped me arrange all of my transportation, accommodation, and activities, and she was always available to answer my questions.
I will be back for sure!
CH
Email Tobias | 35-50 years of age | Experience level: first safari
Best in class
Superb experience, great service, fantastic vacation!
CH
Email Alex | 35-50 years of age | Experience level: first safari
Travel Agency 2.0
The whole experience was very pleasing and satisfactory, from booking to the actual journey incl. concierge support. The trip you suggested was well balanced (also for our budget) regarding accomodations offering a luxurious but unpretentious experience in Franschhoek/Quartier Francais, a more urban experience with great and very kind service in Cape Town/Home Suites Sea Point and, last but not least, an outstanding exprience at Klaserie Reserve/Camp George which was the highlight by far. Personally, this was my first safari and I couldn't have it imagined more entertaining, insightful and adventurous. We had a flight delay and you organized that we still managed to join ther very first game drive which was already spectacular. Generally, the game drives (especially due to our guide Jacques) were breathtaking and lots of fun, allowing us to discover the unique wilderness, beauty and sheer size and depth of Klaserie Reserve. We didn't just 'tick the Big 5 box', but learned a lot about different animals and species and also the needs and challenges for wildlife preservation. Game George/Simbavati was s superb accomodaton with kind, great service and delicious food (and drinks). The final dinner in the bush was the culinary highlight and will stick to our memories. Besides this, we also learned about the Camp's Story and the Founder's egagegmenet with charity (supporting local communities with education etc.) + lots of caring for it's own staff. This made the whole epxerience even better. All in all, this trip made an impact for us and we're more than happy to bock again with you.
Email Flo | 20-35 years of age | Experience level: 2-5 safaris
10 stars!
Outstanding experience! Everything was planned so well and all destinations that were picked for us were superb.
CH
Email Fernanda Frankenstein | 50-65 years of age | Experience level: first safari
Very good thank you
Namibia
Driving around
With Patricia
It was the best vacation
♥️Thanks for organizing
Greetings
(automatic translation from German)
Reply from Viatu
Posted on Mar 10, 2025Thank you so much for your kind words! We are thrilled to hear that you had an amazing vacation. It sounds like a truly memorable experience. We are glad everything went smoothly with the organization. Wishing you many more wonderful adventures ahead!
Email Nonhlanhla | 50-65 years of age | Experience level: first safari
Professional excellence at its best
I dealt with the most amazing team, very professional and warm. Every detail was explained and questions responded to timeously even to the point of having a 'travel-buddy' just by knowing that they are a phone call away should you need anything while on the road.
They selected the best accommodation!!!
I loved the experience!!!
Email Steve West | 35-50 years of age | Experience level: first safari
Effortlessly great
My first time using a company to arrange a travel itinerary and I can honestly say it was brilliant. Simone was always communicative and super helpful and just really understood what we wanted. The follow ups before were also very helpful as was the itinerary we had via a link so we knew exactly what we were doing and where we were going and when, plus what was included with the booking.
Other members of the team were also available to us so we always felt there was help at hand.
Everywhere we went was fantastic. Really great choices of lodges and activities. Also they're eco conscious which is a massive plus for me personally.
Would highly recommend Viatu.
IE
Email Jane | 50-65 years of age | Experience level: 2-5 safaris
Mardi is experienced, knowledgeable and diligent
Mardi organised the most amazing holiday for us in Namibia. I usually do all our travel research, plans and booking but Nambia is vast with so many choices I am so glad I got Mardi to work on our itinerary and book everything
She was professional and personable. The planning calls were great and really felt personalized. We loved every place we stayed and she got the right mix of balancing the budget and spending in places where it was worth it. Her itinerary was spot on balancing the mix of driving and activities. Always flexible and prepared to look at different options - think she really understood the type of people we were and what we would like. Great call a week before we left to go through everything, questions and some good travel tips. Car Hire was great and the Viatu App was really useful through out the trip.
We felt that everything we did was worth it - just wish we had more time in Nambia, It is a fabulous country to visit and we loved our time there .
Thanks Mardi!!
Reply from Viatu
Posted on Oct 27, 2025Hello Jane,
That is wonderful to hear!
We completely understand that Namibia's vastness can be daunting, and we're so glad you trusted Mardi to manage the itinerary and bookings. It's fantastic to know that her approach was both professional and personable, and that the planning calls felt truly personalized.
Thank you for your high praise for Mardi's knowledge and diligence. We're happy you felt that everything you did was worth it and hope to help you get more time in that fabulous country soon!
Wild Wishes,
The Viatu Team
CH
Email Linda | 20-35 years of age | Experience level: 2-5 safaris
Best holidays, super easy to book.
I wanted to go to Kruger with my family, so my friend recommended to book it with viatu. It was super easy to book and the vacation itself was just one of the best things i've ever done. We saw so many animals because the ranger knew exactly where to look for them and not only that, but he also had so much knowledge to share. And not to mention the food...just wow.
NO
Email Herman | 20-35 years of age | Experience level: 2-5 safaris
Viatu ensured a hassle-free experience and crafted the perfect vacation for our family.
We had an incredible experience with Viatu during our self-driving trip in Namibia. The personalized service was exceptional, providing us with our own dedicated contact person whom we could reach out to anytime for assistance or queries. The booking process with Viatu was highly professional, and they tailored the trip perfectly to suit our needs. Overall, Viatu ensured a seamless and well-organized adventure, making our journey through Namibia truly unforgettable.
