Reviews

Sort By: Date Most Helpful Rating 101-104 of 104 Reviews
Sofia   –  
Italy IT
Visited: August 2024 Reviewed: Aug 23, 2024

Email Sofia  |  20-35 years of age  |  Experience level: first safari

Tailored Safari and wonderful experience
4/5

My boyfriend and I wrote to Dominic and his staff in an unhappy moment (we were having the worst time with another safari company). We were lucky enough that Dominic and his staff immediately answered us and saved our journey! He arranged a tailored safari with a private land cruiser and everything went perfectly! Dominic has been in contact with us everyday to check on us and make sure everything was good (really appreciated)! Definitely serious organisation and with great attention to the client’s needs!
The two tour guide we had, David for the Amboseli Park and Peter for Tsavo East were super! David’s passion for animals, in particolar, made our safari memorable

Ramani   –  
Canada CA
Visited: April 2024 Reviewed: Apr 10, 2024

Email Ramani  |  65+ years of age  |  Experience level: first safari

Great. Very helpful and understanding. On time. Will recommend to others for sure.
4/5

Very reliable. Helped me to move from hotel to new hotel too.
Guide arrived on time. Excellent communication and service.
Probably we should have started early as given 6.00 am Stopped at a breakfast place but they were not ready and took time.
We only saw one lion resting and no leopards. The rest was good. Saw Giraffs , Rhinos, Zebras ,Impala's and buffaloes.

Lamec   –  
Spain ES
Visited: March 2024 Reviewed: Mar 7, 2024

Email Lamec  |  20-35 years of age  |  Experience level: 2-5 safaris

Responsible Company
4/5

My colleagues and I summited Mt. Kenya via Chogoria organized by Kentau Safaris. It is something we had talked about but had never fully decided on how to go about it. We reached it out to several companies but eventually settled on Kentau Safaris to plan our hike. What impressed me most about them was their responsiveness and solutions to every challenge we brought up. They encouraged us and in our minds what had thought of a very complex adventure turned out to be fun. I appreciate the guide, Mr. Alex and Joseph our chef for taking care of us. We feel ready to attempt Mt. Kilimanjaro after the positive experience with Mt. Kenya.We will definitely use the services of Kentau.

Joanna Bielanska   –  
Poland PL
Visited: March 2026 Reviewed: Mar 16, 2026

Email Joanna Bielanska  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Joanna Bielanska and not that of SafariBookings.
Family Safari
3/5

Before I booked the safari with Kentau Safari, I did thorough research and read many reviews. Since we were traveling with a child, I chose the most expensive option so that the accommodation, food, and car would be comfortable.
And that brings me to the car. The car sometimes barely drove. We even ended up in a repair shop with it, and the whole time we were worried we wouldn’t make it back. It had nothing to do with comfort. It was worn out, dirty, kept breaking down, and was very uncomfortable. The middle row of seats was broken, so we had to sit in a semi-reclined position the entire time, which on long distances was really poor and very uncomfortable.
As for the guide, Modi, he was okay. However, because of a bad decision he made, the car got stuck in the mud and instead of enjoying a full day of safari, we spent 4 hours stuck in the field and another 2 hours in a repair shop :( . On the positive side, he was kind and seemed to be trying his best.
I’m not someone who usually complains or writes negative comments. But I paid a lot for this safari, which was supposed to be the luxury option. The hotels were good and the food was fine, but the car situation completely ruined the comfort of the trip.

I’m writing this so that others first check and ask what kind of car they will actually be traveling in. I think the responsibility for what happened lies with the owner of Enta Safari (Dominic?), who should never have allowed a car in that condition to go on a safari trip.

Reply from Kentau Safaris
Reply from Kentau Safaris
Posted on Mar 17, 2026

Thank you for taking the time to share your feedback. We are truly sorry that parts of your safari experience did not meet the expectations you had for such a special trip with your family.

During the time of your visit, the region had experienced very heavy rains, which made some sections of the park particularly challenging to navigate. While the guide opted for a route intended to optimize wildlife viewing, the difficult terrain unfortunately caused the vehicle to get stuck. The recovery process then led to mechanical damage that required repairs, which resulted in the delays you experienced that day.

We sincerely regret the inconvenience this caused and understand how disappointing it must have been to lose valuable time during your safari. At the same time, we appreciate your kind comments about the guide and the accommodations, and we are glad that some aspects of the trip were still enjoyable.

At Kentau Safari, we place a very strong emphasis on the quality of both our vehicles and the overall guest experience. Feedback such as yours is taken seriously, and we use it to continuously review and improve our operations.

We have also reached out privately to apologize and discuss the matter further. Thank you again for sharing your experience, as it helps us ensure we continue improving the service we provide to our guests.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 95
  • 4 star 8
  • 3 star 1
  • 2 star 0
  • 1 star 0
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