Reviews

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Luka   –  
Germany DE
Visited: February 2026 Reviewed: Mar 3, 2026

Email Luka  |  20-35 years of age  |  Experience level: first safari

Unforgetable Maasai Mara trip with Jungle Roam
5/5

We did a safari in the Maasai Mara National Reserve with Jungle Roam Safaris, and it was truly an unforgettable experience.

Kush was our amazing guide, and he absolutely made the trip special. His knowledge of the Mara and its wildlife was incredible — he identified various lion prides and even knew the dominant male lions by name. It was fascinating to hear the stories behind them and understand their territories and dynamics.

He also helped us track an elusive leopard, which was a real highlight of the trip. His patience, sharp eyesight, and deep understanding of animal behavior really paid off. On top of that, he navigated the muddy terrain with complete confidence and skill, making us feel safe and comfortable throughout the drives.

Every game drive was exciting and well-paced, and we saw an incredible range of wildlife. If you're planning a safari, we highly recommend Jungle Roam Safaris — and definitely ask for Kush as your guide. He truly delivers an exceptional experience!

Polly   –  
Germany DE
Visited: April 2026 Reviewed: Apr 20, 2026

Email Polly  |  20-35 years of age  |  Experience level: first safari

Reliable and customer oriented.
5/5

I express my deepest gratitude to the company and Moses in particular. The entire tour was held in a friendly and calm atmosphere, and Moses's driving skills were impeccable. He tried to show us absolutely every animal and every species in the park. He asked about our preferences, and it was clear that he is an experienced guide with a wealth of knowledge. We saw everything we wanted and even more. The tour went on schedule and according to plan. Thank you again for such a wonderful adventure!

Milan Jansen   –  
Netherlands NL
Visited: May 2025 Reviewed: May 17, 2026

Email Milan Jansen  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

I had an amazing safari experience with Jungle Roam Safaris. The trip was well organized, the guides were knowledgeable and friendly, and the overall service exceeded expectations. Everything from transportation to accommodation was handled professionally, making the adventure smooth and enjoyable. I highly recommend them to anyone looking for a memorable safari experience

Yunfeng   –  
China CN
Visited: May 2026 Reviewed: May 24, 2026

Email Yunfeng  |  20-35 years of age  |  Experience level: first safari

Jeff is a great guide.Mike and Vincent also very friendly.
5/5

The service connection was excellent. The guide, Jeff, was very attentive and patient in answering questions. The most important thing is that he was very nice, reliable and responsible. This was a very pleasant trip.

Lecrae   –  
China CN
Visited: May 2026 Reviewed: May 30, 2026

Email Lecrae  |  20-35 years of age  |  Experience level: first safari

Professional
5/5

Become more and more popular in China. Has WeChat, Rednote, ins etc to provide services.

And guide (driver) is professional.

Carolina Reis   –  
Portugal PT
Visited: June 2026 Reviewed: Jun 5, 2026

Email Carolina Reis  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing
5/5

Jimmy was our tour driver and it was an amazing safari! He is the best!

Our camp was also very good! The people from there are very nice and kind.

We recommend a lot jungleroam safaris

Angelina Luíz   –  
Portugal PT
Visited: June 2026 Reviewed: Jun 6, 2026

Email Angelina Luíz

We have very lucky, it was the best!
5/5

Thank tou junglesafari and our tour guide jimmy, it was a really incredible experience, and we have very lucky to stay with the tour guide, Jimmy!
Thank you for all atention and dedication with us!

Erin   –  
Germany DE
Visited: September 2024 Reviewed: Sep 17, 2024

Email Erin  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Erin and not that of SafariBookings.
Mixed experience - really depends on your guide
3/5

I have to give a bit of a mixed review. I was on a group 4-day safari in Maasai Mara and Nakuru, which I booked specifically because it had good reviews.

For the first half of the trip, I had an amazing experience. My guide was Sir Charles and he gave us a lot of information about what we were seeing, scouted out where animals may be, and tried to get us the best views of everything. I think you really couldn't ask for more in a guide and the park itself really exceeded my expectations. I think we saw pretty much everything except a leopard and I had a lot of fun as well.

After Maasai Mara, I was the only one from the group not going back to Nairobi, so I was passed to another guide for the end of my trip in Nakuru. The other guide (Andrew) unfortunately did not seem to care much. He didn't give us any information and when we asked questions, only gave one-word answers. He was not looking for animals. If we wanted to see something, we had to spot it ourselves and then yell for him to stop. He also did not have water, which was supposed to be provided. He generally seemed to not care about our experience and the entire group was pretty upset. Still very cool to see rhinos and such, but it put a bit of a damper on the experience.

Overall, I think your experience really depends a lot on your guide, and it seems you have no control over this. I guess all these small companies are beneath one larger umbrella company and they pass customers around from vehicle to vehicle based on where each car is going. Overall, Maasai Mara is amazing, but I wish there was a bit more transparency about what we booked and who we would be with.

Lingxiao Sun   –  
Bulgaria BG
Visited: June 2025 Reviewed: Jun 21, 2025

Email Lingxiao Sun  |  20-35 years of age  |  Experience level: first safari

You should tell us in Africa can't use old dollars before guests coming here
5/5

Amazing amazing amazing amazing ! And the guide Richard is very very superq super nice! And I'll tell all of my friends to come here!!!!choose jungleroam safari!!!!!!!!!best choice!

chen   –  
China CN
Visited: September 2025 Reviewed: Oct 5, 2025

Email chen  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of chen and not that of SafariBookings.
This was my worst trip ever.
1/5

Problem 1: Communication breakdown. I repeatedly asked for two rooms when getting the quote, yet at payment I was told the price was wrong and I had to pay more. When I tried to talk to the boss, she was inflexible and refused to negotiate.

Problem 2: No credibility. An activity we had agreed on was cancelled when we arrived at the hotel; when I asked the boss, she simply said the contract was mis-written and refused to honor it, again with a hard-line attitude.

Problem 3: I understand it was a group tour, but the bus was packed to capacity and crammed with luggage, leaving no space to move or take decent photos— the travel experience was extremely poor.

Problem 4: The driver’s attitude was terrible. He wouldn’t allow photo stops; you could only stop where he thought it was okay— you weren’t allowed to suggest where you wanted to shoot.(this is real, we tried to ask him to stop so we can take photo ,and this is how he refuse us

When you tried to reason with the boss, she actually said, “Everyone else is fine—only you have a problem.” It’s simply unbelievable.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 1,428
  • 4 star 53
  • 3 star 1
  • 2 star 1
  • 1 star 3
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