Reviews

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小九 susan   –  
China CN
Visited: October 2025 Reviewed: Oct 10, 2025

Email 小九 susan  |  20-35 years of age  |  Experience level: first safari

A Fascinating Safari Adventure with Wonderful Wildlife and Service
5/5


Ken, our guide, taught us a wealth of knowledge about animals. He could accurately and quickly locate all kinds of animals we wanted to see in the park. He is a fantastic guide, humorous, careful, and patient. He is not only a good employee but also a good father, and we are proud of him. Although we spent less than 10 days together, he took care of us like family. This trip was truly worthwhile and made me very happy. I took many beautiful photos and saw many animals I had never seen before, all thanks to Ken. If you come to the Safari, I highly recommend choosing Ken as your guide. He will definitely make your Safari trip a complete and smooth success!

Hailey(Hsiu-Ying)   –  
Taiwan TW
Visited: October 2025 Reviewed: Oct 19, 2025

Email Hailey(Hsiu-Ying)  |  20-35 years of age  |  Experience level: first safari

A Rocky Start Turned into an Unforgettable Safari in a lifetime — Thanks to Ken!
5/5

Our safari with Jungleroam started off with an unfortunate incident. On our first day of safari, we unfortunately experienced a car accident when our first guide tried to avoid a motorcycle that suddenly braked in front of us. The distance between the vehicles was so close that a collision couldn’t be avoided. Two of our companions were injured, and one even needed stitches at a local hospital. It was a terrifying night, and for a moment, we seriously considered ending our trip and flying home.

Thankfully, Jungleroam replaced our guide with Ken — and everything changed from that point on. Ken is an exceptionally skilled and careful driver. Even in heavy traffic or on crowded roads, he always stays calm and patient, never rushing and always waiting for the safest moment to overtake.

During the safari, Ken impressed us with his deep knowledge of the wildlife. He always seemed to know exactly where to find the animals and positioned our jeep perfectly for the best views and photos. Even after we had already seen most of the animals on the very first day, Ken continued to surprise us with new sightings and moments we’ll never forget. Unlike our first guide, he doesn’t talk constantly, but his quiet confidence and genuine care speak louder than words.

While our experience with Jungleroam started off rocky — with slow communication on WhatsApp and the initial accident — we would still recommend them wholeheartedly only because of Ken. His professionalism, kindness, and warmth truly turned our safari into an unforgettable experience in a lifetime.

Seven   –  
China CN
Visited: September 2025 Reviewed: Oct 10, 2025

Email Seven  |  20-35 years of age  |  Experience level: first safari

Good.
5/5

When one thinks of Kenya, the mind typically conjures images of vast savannahs, majestic wildlife, and breathtaking sunsets. Yet, for those of us blessed to have been guided by Ken, the soul of Kenya revealed itself not in a landscape, but in a person—warm, knowledgeable, and profoundly human.

Ken is more than a guide; he is a storyteller, a guardian, and a friend. His keen, patient eyes could discern a leopard perfectly camouflaged in a distant tree long before any of us. With a quiet signal to stop the vehicle and a hushed, "Look, there she is," he did not merely point out an animal—he shared a hidden secret of the wild.

His knowledge was as deep as it was humble. He spoke not just of species, but of stories—unfolding the intricate behaviors of animals and their delicate roles within the ecosystem. Under his guidance, a simple game drive became a moving lesson in the interconnectedness of life.

But beyond his expertise, it was Ken's genuine heart that left an indelible mark. He carried a palpable, infectious pride for his homeland, sharing tales of his community with a smile that warmed even the coolest morning. He attended to our every need with unwavering grace, making us feel not as tourists, but as honored guests in his country.

Ken did not just show us Kenya. He taught us to feel its rhythm, respect its spirit, and love its very essence. He is the true treasure of the safari, a memory etched in our hearts forever. Ken—thank you for sharing your world with us.

Ma   –  
China CN
Visited: August 2024 Reviewed: Sep 8, 2024

Email Ma

The review below is the personal opinion of Ma and not that of SafariBookings.
Full of unhappiness and regret
1/5

WARNING⚠️.There is a fake review in the comments section. We really felt that our vacation was ruined by Leroy en we think he is a fraud. He likes to talk on the phone while driving, and his driving habits are very rude and dangerous. You will feel your bones fall apart in the car. During the safari, he didn't work hard at all, just wanted to finish work early and drink beer all night. When driving, he basically went back and forth in the park in the wrong way and circled, wasting everyone's time. Very unprofessional. If he doesn't want to work, he should just quit! There are so many cockroaches in the car that you dare not sleep at all, otherwise the cockroaches will crawl into your eyes, nose and ears! Very bad experience! He will force a five-star review at the end of the project! It's ridiculous! I can only dare to post this review when my flight takes off! They also force Chinese people to tip $10 per person every day, but there is only poor service. It feels like being robbed. I don't want to come to Kenya again! They treat white people with respect like a master, and treat Chinese people like we owe them money,But the fact is that Chinese people pay more than white people. The service attitude is very poor and unfriendly. You can choose any company, but not this one.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 1,426
  • 4 star 53
  • 3 star 1
  • 2 star 1
  • 1 star 3
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