Reviews

Sort By: Date Most Helpful Rating 31-40 of 1,481 Reviews
Marta   –  
Spain ES
Visited: October 2025 Reviewed: Oct 11, 2025

Email Marta  |  35-50 years of age  |  Experience level: 2-5 safaris

Great driver, great experience
5/5

Jungle Roam is a 100% reliable company. It was easy to get in touch with them to book a safari. We have been in touch via WhatsApp and communication was flowing very well. Accommodation, timing, meals and all the rest was followed as per program.
And now the most important thing: if you want to have the best safari of your life, contact Jungle Roam and ask for James Gichina. He will provide the best service you could ever have during your safari in Kenya! My experience with him as a driver and guide was simply amazing. James did all and beyond to show us the magic of nature that many times is not easy to spot and to find. We got to see all the big five plus the rest of hundreds of animals that inhabit the beautiful Kenyan natural parks. James was always attentive, answering all our questions and paying attention to our curiosity that was quite a lot. He gave us lots of information about the animals and the nature surrounding us and it was a pleasure to listen to all his explanations. His patience and his kindness definitely made our experience remarkable and unforgettable. If I ever come back to Kenya, I know who I have to contact.
Thank your James for your smile and your good energy!

Mayson   –  
China CN
Visited: October 2025 Reviewed: Oct 10, 2025

Email Mayson  |  20-35 years of age  |  Experience level: first safari

A Stellar Safari Experience with JungleRoam and Guide Ken in Kenya
5/5

Our recent safari adventure in Kenya, organized by JungleRoam Travel Agency, exceeded every expectation, and a large part of that magic is owed to our incredible guide, Ken. From the moment we met him, Ken’s warmth and expertise set the tone for an unforgettable trip—his deep knowledge of Kenya’s wildlife and ecosystems turned every game drive into a fascinating lesson, not just a sightseeing tour. Whether he was pointing out the subtle tracks of a leopard, explaining the social dynamics of a pride of lions, or sharing insights about the local flora that sustains the savanna’s delicate balance, his passion was contagious and made even the quiet moments feel meaningful.

What truly set Ken apart, though, was his patience and dedication to ensuring we had the best experience possible. He never rushed us—if we wanted to linger to capture the perfect photo of a giraffe silhouetted against the sunset or a herd of elephants drinking at a waterhole, he happily waited, even adjusting the vehicle’s position to give us the best angle. On one occasion, we ran a bit late starting our morning safari due to unexpected delays, but Ken never cut corners; he extended our drive later in the day to make sure we didn’t miss out on any key wildlife sightings, a level of care that’s rare to find.

JungleRoam’s decision to pair us with Ken speaks volumes about their commitment to quality. Every detail of our itinerary was well-planned, but it was Ken’s skill at spotting animals (he seemed to have a sixth sense for finding even the most elusive creatures!) and his genuine desire to make our trip special that made this safari stand out. If you’re planning a trip to Kenya and want a safari that’s both informative and deeply personal, look no further than JungleRoam—and if you’re lucky enough to have Ken as your guide, you’re in for a treat. We can’t recommend them highly enough; this was easily one of the best travel experiences of our lives, and we have JungleRoam and Ken to thank for it.

zou   –  
China CN
Visited: October 2025 Reviewed: Oct 5, 2025

Email zou  |  20-35 years of age  |  Experience level: first safari

good
5/5

Tribon is an amazing tour guide. He knows every place well, shares interesting stories, and makes trips fun. His kindness and patience make travelers feel comfortable. With Tribon, every journey becomes unforgettable.

Viara Dimova   –  
Bulgaria BG
Visited: September 2025 Reviewed: Sep 22, 2025

Email Viara Dimova  |  35-50 years of age  |  Experience level: 2-5 safaris

Absolutely amazing experience!
5/5

Great organisation, perfect jeeps, clean, comfortable, well equipped with water and everything we needed. And the best part were our amazing guides Robin and Rodger. Those guys went above and beyond to fulfill all our requests and dreams. Thank you, guys! Hope to see you again.
With love from the bulgarian group. ❤️❤️❤️

Adelis   –  
Spain ES
Visited: September 2025 Reviewed: Sep 21, 2025

Email Adelis  |  35-50 years of age  |  Experience level: first safari

Well organised and the driver made a difference
5/5

The safari was very well organized, everything on time, the accommodation was excellent for a budget safari and the staff in each camp treated us very kindly. Chesi was always attentive to solve our doubts through WhatsApp and guide us in the process. The only thing we missed was that they warned us that for paying with a credit card at the office they would charge us a fee.

Joseph - our driver - deserves a special mention. He is an excellent driver, exceptionally friendly, responsible, punctual and always committed to taking us to special places where we could see the best of the parks. A very patient man and it shows that he loves his work because of the dedication he employs.

Freya   –  
China CN
Visited: August 2025 Reviewed: Sep 4, 2025

Email Freya  |  35-50 years of age  |  Experience level: first safari

Our guide was warm, humorous, highly knowledgeable of the routes, an excellent driver.
5/5

We had an amazing safari experience with our guide! He is very passionate, always welcoming, and full of humor, which made the whole journey so enjoyable. He knows the routes extremely well and his excellent driving skills made us feel safe and comfortable throughout the trip. Most importantly, he was always willing to help and went the extra mile to make sure everyone had the best experience. Highly recommended!

Lee   –  
China CN
Visited: August 2025 Reviewed: Aug 23, 2025

Email Lee  |  20-35 years of age  |  Experience level: first safari

This Kenya Safari trip has completely exceeded expectations
5/5

This Kenya Safari trip has completely exceeded expectations—definitely a full 5-star review! First off, the exceptional value for money deserves a shout-out. From accommodation arrangements to itinerary planning, the package offered by this agency is truly genuine and worthwhile.

Our guide Tribon, who accompanied us throughout the trip, is not only highly professional but also extremely warm and friendly. He would explain animal habits, patiently stop the vehicle when we encountered scenes we were interested in, and was as thoughtful as a friend.

The most delightful part was that the entire journey went smoothly without any unexpected issues. Each day’s itinerary was seamlessly connected, and we didn’t have to worry about a single thing. What’s more, we were incredibly lucky—with Tribon’s precise guidance, we saw lions, elephants, and giraffes, and even had a rare encounter with a cheetah. We’re truly satisfied!

Lee   –  
United Kingdom UK
Visited: August 2025 Reviewed: Aug 22, 2025

Email Lee  |  35-50 years of age  |  Experience level: 2-5 safaris

A Very Mixed Experience.
4/5

During our 6 day safari, our guide, Stephen, alone, worked tirelessly, sometimes driving 7 hours in a day. His communication to the group could have been far better, clearer and louder, but he was friendly, very knowledgeable about the animals, tried hard and did his best to help us tick off the big five. We achieved this, but only managed to see Rhino at a distance, and did not see a leopard.

The Maasai clearly have a strangle-hold over all of these safaris that comes across as if it is a Mafia-type of situation. They control the gates to all the game reserves, it was their tourist camps we were taken to, and it was their shops with heavy-handed sales tactics and ridiculous prices that all the tourists were constantly taken to throughout the trip. The camps all serve the same boring tasteless food in bulk. Beef stew, chicken pieces, rice and mixed veg. This is what you will eat for every single meal, every day for 6 days. Left over chicken is packed up for bland tin-foil packed lunches.

Roads around the Maasai Mara are 100 times worse than you can imagine, even in a Toyota Land Cruiser Jeep. My spine was killing from being sledgehammered after these two days of the trip, and I had cuts and bruises on my shoulders from being bashed into the jeep walls. Nokuru and Amboselli roads were far better. Book a Jeep. Do not book one of these safaris in a van, you will massively regret it!!!

Manjaro tented camp was a dump. Staff were unwelcoming, bossy and miserable. Our tent and mosquito net did not close, even though they stated that if it was not closed, baboons could steal your belongings. The camp smelt of raw sewage, and the tent toilet did not work. They kindly provided me with a bucket to pour sink water into the loo as a substitute. The bedside lamp did not work and the only lightswitch with loose visible wiring was about 6 foot from the bed.

Be prepared for lots and lots of driving, ..........like whole days of driving, on sometimes pretty scary roads, and pray your driver has good judgement while overtaking at high speed on terrible roads.

At all three parks, some beautiful scenes of animals together were spoiled by overcrowding of vehicles. Usually a pride of lions or Cheetah will be surrounded by 20-30 vehicles. Loud, stupid Kenyan vehicle drivers shout to each other loudly in Swahili, and truckfulls of ignorant tourists talk loudly, even by animals very sensitive to sound. On several occasions, this clown-show led to the animals being scared off, and missing out chasing down a meal. On one occasion, there were so many trucks (about 50!!!), the wildabeest could not even get through to cross the river.

If you go to the Maasai village, be prepared to be surrounded and sold heavily to. Also, if a bracelet is worth 100-200KES, they will price it at 2500-3000KES, to start any negotiation. On our trip, they were so focused on selling to us, they did not even let us meet the chief, which was supposed to be a key part of the visit. Also be prepared to be stopped by the police with guns in Ambosselli, for a short river walk with a bribe. As Stephen did not properly explain or prepare us for this in advance, we panicked as we thought we were being robbed.

By the end of the trip, we had definitely had enough. The awful food and constantly being treated like a fool by the tireless heavy selling tactics of the Maasai had got a bit wearing. It was summed up by the Maasai children. You say 'Hi' to them, they hold their hand out for payment.

If it wasn't for the hard work of Stephen, this safari would only have been a 1 or 2 star experience.




Bakary   –  
France FR
Visited: August 2025 Reviewed: Aug 7, 2025

Email Bakary  |  35-50 years of age  |  Experience level: first safari

Wonderful experience
5/5



We had the chance to experience an unforgettable one-week safari in Kenya with our family, accompanied by two exceptional guides: Caleb, our English-speaking driver/guide, and Kevin, our French-speaking guide.
We visited Masai Mara, Lake Naivasha, Lake Nakuru, and Amboseli National Park, and every stop was wonderfully organized.

Caleb is an extremely skilled driver, calm, careful, always punctual, and incredibly kind. Thanks to him, we always felt safe on the road and in the reserves, even with young children on board. He has an amazing eye for spotting animals — often before anyone else!

Kevin, our French-speaking guide, made every moment even more meaningful with his clear, fascinating explanations, always adapted to the whole family, including the kids. He is attentive, always smiling, very professional, and created a warm, friendly atmosphere throughout the trip. His knowledge of wildlife, nature, and local culture is truly impressive. He was also a great support when dealing with lodges and making sure everything went smoothly.

This Caleb & Kevin duo made our safari truly exceptional: a complementary, professional, and caring team, with a real passion for their work.
Thanks to them, we leave with unforgettable memories, breathtaking landscapes in our minds, and incredible encounters with African wildlife.

We highly recommend them to anyone looking for a real, stress-free Kenyan adventure!

Alicya   –  
France FR
Visited: August 2025 Reviewed: Aug 7, 2025

Email Alicya  |  under20 years of age  |  Experience level: first safari

Caleb is kind, helpful and does everything to provide a perfect and unforgettable safari.
5/5

From start to finish, the communication was smooth, clear, and very professional. Our guide Calleb was incredibly kind, helpful, and knowledgeable — he went above and beyond to make sure we had the best possible safari. The service was top-notch, everything was well organized, and we felt safe and well taken care of at all times. We saw so many animals thanks to Calleb’s experience and patience. It was truly a memorable and magical trip, and the value for money was excellent. Highly recommend Jungleroam Safaris to anyone looking for an unforgettable adventure!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 1,424
  • 4 star 52
  • 3 star 1
  • 2 star 1
  • 1 star 3
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Jungleroam Safaris, not SafariBookings