Meet the Team - eTrip Africa
E-Trip Africa
- Located In:
-
United States
- Size:
- 20-50 employees (Founded in 2012)
- Member Of:
- ATA, IATAN, IGS, KPAP & CODE
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $3,463 to $25,972 per person per day (MXN, excl. int'l flights)
Reviews
Email Paul Gravett | 65+ years of age | Experience level: first safari
No Moses- No Safari
My wife and I very much enjoyed our trip to Africa! It was due, in no small part to the efforts of Ben and our guide and driver Moses! The before trip section was handled expertly by Ben and he was always there, at the other end of the email, to answer all my OCD questions. I had a couple of issues with the immigration visa, I arrived the day before everything changed and I think I was the first Visa ever issued; and Ben walked me through the frustrations. We had a delightful time and had only one small issue. Ben resolved the issue immediately and I would book another trip with him in a heartbeat.
However, the heart and soul of the trip was our driver Moses! He was so kind and worked so hard to see that our trip was a once in a lifetime experience. The only thing I can say is: "Next time- No Moses- No trip!" I am sure that all the other guides that work for Ben are of equal caliber, but my money is on Moses.
Be very open with Ben about what you want and do not want. He is looking for guidance from you to help plan the trip. If you don't know something- ask. He will create a trip just to your liking.
Email Judy | 65+ years of age | Experience level: first safari
They made planning easy and delivered exactly as planned.
Planning our trip to Africa seemed daunting and confusing at first. Working with Ben and Aurelie helped me focus on getting the exact experience we wanted. They were responsive immediately to my many questions. Their attention was personal and the follow-up on requests showed a great attention to detail. Ben and our driver/guide Yusuph met us at Kilimanjaro Airport to welcome us and take us to our hotel in Arusha. We were exhausted from the long flights and felt well taken care of. Our safari experience was wonderful and Yusuph was kind, thoughtful, protective and very knowledgeable. Somehow, Ben and Aurelie managed to understand exactly what we were looking for in accommodations, because they chose perfect lodges and hotels for both the safari and the added trip to Zanzibar. Every detail delivered to us met or exceeded our expectations. Not one detail was overlooked.
I have traveled extensively and do most of my own planning. I am so happy that I found e-TripAfrica to assist me with planning and experiencing this trip of a lifetime. Many, many thanks to Ben, Aurelie and Yusuph.
Email Pam | 50-65 years of age | Experience level: first safari
A superbly executed tour down to the last detail. Our guide, Yusuph, was fantastic!
From the first contact with E-trip, we had an excellent experience. Ben is extremely knowledgeable and answered all our questions with patience and confidence. Every transfer, meal, and accommodation, was handled beautifully. Ben helped us balance cost and extravagence in every part of the trip by breaking down each expense. I greatly appreciated being able to build the safari that was exactly right for us. The best part of the trip was our guide Yusuph. He knew every animal, bird, and plant. He answered all our questions about identification, animal behavior, geology, culture, and history. Yusuph knew exactly how to position the vehicle to get the right lighting for our photography and to have the best views of the animals. On several occasions he moved the vehicle to the perfect spot so the lions and leopards came directly towards us! Unbelievable pictures! Yusuph worked extremely hard to make sure we saw all that we wanted to, including driving for long hours to the western boarder of the Serengeti to make sure we saw huge herds of wildebeest. Our safari and our whole experience with E-trip exceeded our wildest expectations!
Great service and value!
Ben and his team did a wonderful job customizing our itinerary for a trip to Kenya, Tanzania and Uganda. We climbed Kili, went on safari, hiked to gorillas, rode horses, whitewater rafted... It was quite the adventure. They were very responsive over both phone and email. In addition to great service, E-Trip Africa also offered great value. They were one of the few agents that itemized our costs so we could see what exactly we were paying for and decide where to splurge vs. save. They helped us meet our budget while have a once-in-a-lifetime adventure.
50-65 years of age | Experience level: 2-5 safaris
Absolutely fantastic experience with E-Trip Africa
Thinking about working with operators who will customize a trip especially for you and be 100% transparent about costs, then e-trip africa is the way to go. Ben and Auriele answered our numerous questions in detail, listened carefully to the kind of experiences we were looking for, and worked with us to design the perfect trip. All of our connections, transportation, and camp visits worked out exactly as designed. Ben met us at both the beginning and end of the trip and provided great information. Hoping to go back to East Kenya next year, they will be our first call. Thanks for everything, it was the trip of a lifetime!
Email Dave | 50-65 years of age | Experience level: 2-5 safaris
Great Customer oriented guide service
I used E-Trip Africa to coordinate my charity climb of Kilimanjaro in June of '13. Communications with them prior, during, and after the trek was excellent. Their website had lots of information on what to expect, items to pack, and they had a page for my fundraising efforts which made the process very easy to manage. Their guides and porters were excellent and they had our safety and trek experience as their top priorities. I would definitely use them again!!
Wonderful 3-day safari to Lake Manyara, Ngorogoro Crater and Tarangire!
I was recently in Tanzania for work and only had time (and money) for a short safari. Ben and Aurele at eTrip were wonderfully helpful in laying out different options and costs for me. I ended up going to Lake Manyara, Ngorogoro Crater and Tarangire. They also helped to arrange lodging in Arusha. The safari itself was amazing - the lodging choices for each night (Rhino Lodge at the Crater and Whistling Thorn Tented camp) were both great - pretty good food (better at Rhino) and very comfortable. My guide was fantastic! He spoke good English and had lots of information to offer. Overall, everything was fantastic and I would definitely recommend eTrip to anyone booking a safari in Tanzania.
20-35 years of age | Experience level: first safari
Fantastic
Great experience. Our guide was knowledgeable and helped us see all the animals we wanted including all the big five. Ben and his wife were accommodating and we're readily available from the time of booking up to and during the trip. Highly recommended.
FI
35-50 years of age | Experience level: over 5 safaris
Masai Mara, photography trip.
As a photographer who is very picky about the quality of my arrangements and a frequent africa traveler. Picking E-trip Africa was the right choice for me. They organized everything on a very short notice with the utmost attention to details and the trip gave me plenty of opportunities to photograph. The camp was located in the best area, the hotel in Nairobi was great and the food and service was of a very high standard.
Highly recommended! Looking forward to the next trip!
Absolutely amazing, lifetime experience
E-Trip Africa was amazing from the time the first email went out, they communicated instantly back and answered all the questions I had if not more. My expectations were exceeded from the pick up at the airport until the drop off, everyone we came in contact with was exceptional and extremely professional. Their desire for you to succeed was demonstrated in every aspect of the adventure. I would highly recommended them for Kilimanjaro.