IE
Knowledgable, great flexibility and communication and overall an excellent service
The best thing about our trip was our tour guide Sufiani. He was personable, friendly, knowledgeable and flexible with our plans. We did Gorilla trekking, river canoeing and also visited some local villages and museums. It was easy to communicate with Golden Rwanda, very quick to respond to emails in advance and Sufiani was only a WhatsApp away.
CA
20-35 years of age | Experience level: 2-5 safaris
Wonderful guide and unbelievable experience!
For our honeymoon, we went on an 6 day experience with Golden Rwanda Safaris including a Gorilla Trek, a Golden Monkey trek, a Chimpanzee Trek, a Colobus Monkey trek and numerous other activities and it was FANTASTIC!
Eric was a wonderful guide! Super knowledgeable about the area, very professional and enjoyable to spend time with. He was always organized and right on time with a big smile on his face.
Our accommodations were great, much more luxurious than we were expecting for the price. The food was also delicious, particularly our stop at a local cafe on the way to a destination.
The real highlight, no surprise, was the gorillas. I ruptured my Achilles earlier in the year and Eric took special care to get us in an "Easy" hike, which was greatly appreciated. It is impossible to describe in words what spending an hour with the gorillas feels like, other than "unbelievable". We feel lucky beyond words.
Thank you Eric and Golden Rwanda Safaris!
50-65 years of age | Experience level: over 5 safaris
The very best of the best!
Everything from first contact to the moment we landed home in the US was absolutely top notch. Frank worked tirelessly with me to customize our itinerary and to ensure that it included all the things we were hoping for and he 100% delivered. Despite the time difference between Rwanda and the US, he was always incredibly responsive to e-mails. This was no different when we were in Rwanda as he was only a What's App call away at any moment. While we were in Rwanda, he stayed in contact with our guide to make sure that we were happy and taken care of.
Mico was our guide and he is absolutely fantastic! At the end of the trip, I told him that my biggest compliment to him was that I felt like he was a long time friend who was showing us around his country, not at all like he was someone doing a job. He taught us a lot about the country, ensured that we got to every place we were supposed to be each day, offered suggestions for things we could do that we had not originally included on our itinerary, and was quick in action when challenges presented themselves. We would 100% love to return and have him as our guide again.
Murakoze cyane to Frank and Mico for the trip of a lifetime. We hope to return one day!
50-65 years of age | Experience level: over 5 safaris
Exceeded our expectations in every way
We just finished a 8 day tour with Golden Rwanda and our guide Tafique.
It was in every sense of the word … excellent , amazing , fun and Safe .
We started with canopy walks , chimpanzees, colobus and waterfalls . Walks through tea plantations in Nyungwe .
Continued to Lake Kivu for a relaxin g stay and evening boat ride .
From there we journeyed to Agakera where we did our game drives , we had great spotting and great experiences seeing everything except the elusive leopard .
Frank and his team go above and beyond . Exceptional in every way . The lodges and food were outstanding.
I’ve been to 5 African nations and this was one of my BEST trips . If your reading g this …. Book with Frank . You will love everything
BJ
35-50 years of age | Experience level: 2-5 safaris
Very fast, accurate and reliable tour operator.
Golden Safaris was very reactive when answering our requests, understood them precisely and knew what was to be done. They were also proactively on the look-out for better deals for us, which was much appreciated, and helped us save a lot of money.
Wonderful from start to finish
We did a combo of gorillas in Congo, and then chimps and safari in Rwanda. Every aspect of the travel was planned well and everything was very easy to manage. Our guide was wonderful and knew a tremendous amount about both the wildlife, and the country itself. His knowledge and friendliness made this a great trip.
20-35 years of age | Experience level: 2-5 safaris
Great day all round!
We had a fabulous safari in Akagera with Jean Claude. We felt like VIPs having a guide to ourselves, and he took care of us very well with regular comfort breaks and an excellent breakfast and lunch. Jean Claude kept in contact with other guides to help locate the animals which meant our safari was incredibly successful and we took some fantastic pictures and videos. He was also very friendly and knowledgable. We thoroughly recommend Golden Rwanda Safaris
20-35 years of age | Experience level: first safari
A perfect trip
I am blown away by Golden Rwanda Safaris. From the moment I first contacted them the service and professionalism were amazing. I initially was going to do Rwanda only, then decided I wanted to include Kenya. Frank created a perfect custom itinerary for what I wanted. Throughout the process, Frank always responded quickly and answered any questions. All of the accommodations in Rwanda and Kenya were excellent. Throughout the trip things were adjusted and customized to exactly what I wanted. Tafeque, my guide in Rwanda, was fantastic. In Kenya, I was with a partner company, African Hartebeest, and the service was just as good. Beverly was my point of contact with them. She was just as helpful and responsive as Frank. My guide in Kenya, Edwin, was also phenomenal. I will surely be back at some point in the coming years and have already recommended to friends and families to use Golden Rwanda.
HU
50-65 years of age | Experience level: over 5 safaris
Professional company, great service.
We had an amazing safari experience with Golden Rwanda Safaris. It was a long 10-day trip with Kigali, chimpanzees, the gorilla track and Akagera NP. Our guide was Emile - a very knowledgeable guy,he did his best to get the best experince. We had a great time with him. I would definitely recommend to do any tour in Rwanda with Golden Rwanda Safaris. Great service! Thank you Frank!
20-35 years of age | Experience level: 2-5 safaris
Great service, very professional and accommodating
I had a great experience booking a 3 day trip through Golden Rwanda. Frank was very communicative and accommodating through before and durning my trip. My tour guide Mugishe ensured that I had a smooth journey and that I had everything I needed along the way. I had an amazing time with gorillas, golden monkeys and in volcanoes national park. Would highly recommend booking with Golden!
