20-35 years of age | Experience level: first safari
Excellent knowledge and experience
Amazing Tour in Serengeti
Jul 2021 • Family
This tour guide company has the best tour guides who are very knowledgeable and are able to answer any question you have. They were extremely helpful and kind with every aspect of the tour. Our family had a 10/10 experience visiting Serengeti national park, the tour guides were able to find multiple of every single animal we wanted to see, they know exactly where to go to find these animals. They picked us up in Das es Salaam and drove us all the way to Serengeti national park the entire time they were friendly and giving us information about the national parks and life in Tanzania. This was our first time in Tanzania and we felt safe and secure the entire time. Will 100% recommend to anyone who is unfamiliar or has never visited Tanzania.
IT
35-50 years of age | Experience level: first safari
An experience to absolutely forget!
BAD EXPERIENCE!
We organized with this tour operator in December through word of mouth. We were supposed to do 4 days of safari, with a stop at Ngongoro crater and Serengeti. Unfortunately my wife was very ill and we had to interrupt the second day. Upon our return to Italy we contacted our contact to receive a refund, considering that we did not use all the services and that part of the costs incurred, such as entrance fees to the parks, were not used, and are reusable. We discovered how difficult it is to obtain this, and we do not understand why. The jeep that we had booked for 4 days was only used for 2, and we moved from Arusha to a village near Ngongoro and the crater, and then returned to Arusha, doing very little road. This money was not refunded to us! After two weeks of insistence and ordeal we received a partial refund of these expenses, which were partly refunded to our contact who proceeded to send us the money. This behavior is certainly reprehensible, not very transparent and incorrect, for this reason I absolutely do not feel like recommending the tour operator in question and I recommend reviewing the company policies, in favor of correctness and the principles of good faith, which were brutally trampled on towards us. We paid a lot of money to do practically a day and a half of safari!!!
(automatic translation from Italian)
CA
35-50 years of age | Experience level: first safari
Incredible one-day excursion to Akagera
Golden Safari provided an amazing experience for our one-day trip to Akagera National Park. Frank and his staff in the office were great to deal with in making the booking.
Our guide Mico was a real pro, and knew exactly where to go. Although there is a lot of luck involved in what you see, he got us to the best spots and the luck followed. As such, for the first time in his career, we saw all of the 'Big 5' in one day (lion, leopard, buffalo, elephant and rhinoceros), and that was on top of all the other wildlife we saw. A real top notch experience, and would gladly book woth them and Mico again.
PH
35-50 years of age | Experience level: 2-5 safaris
Over and beyond service.
My recent travel to Rwanda wasn't the adventure I planned. Unfortunately, I got appendicitis the first day I arrived and had to be rushed to the hospital for an emergency appendectomy. Even with such an unfortunate incident, Taufique and Frank were there with me the whole time. I was traveling alone and Taufique became a brother more than a tour guide. The assistance they provided during the whole course from hospitalization to recovery were beyond what they were supposed to do and with that I am forever grateful to this new family I have in Rwanda. If I can give more stars beyond 5 stars in this review I would. I owe my life to them. Thank you once again and I will be back and see you guys again!
35-50 years of age | Experience level: 2-5 safaris
An outstanding human being with an incredible knowledge base, and charming personality.
We had a wonderful time and were treated to the up close viewing of so many magnificent animals. Other than having to push out from the mud trying to bypass a water filled roadway filled speckled with potholes, the trip was a flawless day. Thx again Taufique. You are an incredible host.
CA
20-35 years of age | Experience level: first safari
Very organized and professional tour
Golden Rwanda organized a gorilla trek for us from Kigali. They were very responsive and professional, and accommodating to our requests. They were a great company to work with.
ID
35-50 years of age | Experience level: over 5 safaris
Good service
My trip to Rwanda was a great experience with my tour guides Sufiani and Taufique. They provided excellent service throughout my trip. Sufiani always shared knowledge about the many mountains in Rwanda.
20-35 years of age | Experience level: 2-5 safaris
Local Business providing 5* Luxury
I was initially nervous about traveling solo as a woman, but Arcadia Safaris made everything seamless. My guides, Brian and Stanley, were incredible — I never once felt alone. They catered to my every need and treated me like royalty while remaining professional, warm, and attentive.
I saw all of the Big Five and had experiences I’ll never forget. The accommodations were excellent — I chose mid-range, and it was the perfect balance of comfort and authenticity.
What stood out most to me was choosing a truly local company. It gave me peace of mind knowing my money was supporting local businesses, and although I was hesitant about international transfers at first, Arcadia Safaris proved to be completely trustworthy and excellent value for money.
Whether you’re traveling solo, with friends, or as a family, I have no doubt you’ll receive the same outstanding hospitality and professionalism. This trip exceeded every expectation, and I can’t recommend Arcadia Safaris highly enough.
FI
35-50 years of age | Experience level: over 5 safaris
Your best Tour Operator in Rwanda
I recently traveled to Rwanda with a group of 12 people, and we had a wonderful experience. We hiked in Volcanoes National Park, climbed Mount Karisimbi, and explored Kigali. I am extremely satisfied with the service provided by Golden Rwanda Safaris, both before and during our trip; their support was exceptional.
Our driver-guide, Taufique, was knowledgeable and always available to drive us around the city, showing us the best places in Rwanda (ask him for the best coffee shops). The hiking arrangements at Volcanoes National Park were professionally organized, and we had the time of our lives.
I am already planning my second trip to explore more of Rwanda, and I highly recommend Golden Rwanda Safaris for your travel plans. Thank you!
35-50 years of age | Experience level: 2-5 safaris
Enthusiastic about wildlife and photography
The booking process and email correspondence were efficiently completed. My questions were thoroughly answered and when I requested a change in dates it was accomplished. I would book again with Golden