NG
20-35 years of age | Experience level: first safari
Amazing team for an amazing safari trip *_*
It was our first safari experience and I truly think that using Golden Rwanda expertise was the best thing that could happen to us. The organization is on point, the guide is caring, the car is comfortable, the park is awesome, the animals are present all the way long! I felt like a little girl for 7 hours, thanks again for the wonderful souvenir!
FR
20-35 years of age | Experience level: first safari
Great experience, really serious !
The 3 drivers were at time to the hotel to kigali (4:30 am).
the cars were so confortable (and fun) for the 12 hours on the road.
we were 19 persons with 3 cars.
This experience to Akagera park was very great, we saw lots of animals but no lions and elephants.
Franck had planned everything !
Very communicative and professional
DE
35-50 years of age | Experience level: first safari
A perfect day in Akagera National Park - Highly Recommended Tour Operator
We did a one day trip from Kigali to Akagera National Park for a Game Drive. This trip could not have been better. Not only way the guide and driver excellent, very friendly and knowledgable, also the car was top notch. I'm glad we booked Golden Rwanda Safaris for this unforgettable experience, making this even more memorable. The communication and booking process was also very positive. Highly recommended.
SK
Great safari car and friendly driver. Reasonable proces for Akagera Day trip. Highly recomnended.
Great servise, communication. Price was friendly.
AE
35-50 years of age | Experience level: 2-5 safaris
Very professional, caring & humble team led by Frank
Golden Rwanda Safaris was our chosen tour operator (amongst few) to cater for our large group mainly consisting of children aged between 6-15 plus parents during our autumn half-term break. Our trip purpose was twofold: 1-philanthropic (building the water station and planting trees across Rwanda), 2-safari at Akagera national park. Golden safaris team allotted us 6 vehicles with the exceptionally knowledgeable guide/drivers each. Frank has such an exceptional selection of his team of guides/drivers. Frank himself also joined and led the convoy. In one week we became a family all together. Golden Safaris team were with us from the pout of arrival to a point of departure and everything in between covering distances between the locations we were visiting in our busy weekly agenda. Due to the specifics of our complex trip agenda, Frank was hands on shaping it together to the benefit of all parties involved. The team was extremely reliable, kind & our angel guardians, babysitters, storytellers, etc. A note, Rwanda is the safest country to be in (9th ranked by the UN).
Rwanda is a beautiful country, which is worth visiting once in a lifetime. We will definitely go back to visit our working sites, do more good jobs and see gorillas. FYI, to visit gorillas the kids have to be 15 yo & above. Golden safaris is the ONE I will ring up to help us with it :)
AE
50-65 years of age | Experience level: over 5 safaris
Top class company to experience the beauty of Rwanda with well spoken & informed drivers / guides
Frank and his team serves a high quality experience end-to-end, that easily outperforms 5 star experiences around the world. His team is flexible, egaging, well educated, well informed, enthusiastic, and with access to high quality resources across Rwanda. We had top vehicles, amazing drivers / guides, and were able to discover the beauties of Rwanda as well as get to know its history & past challenges in an unforgettable manner. Frank & his team can manage large groups with kids in a professional, kind and easy way. Highly recommended and hoping to travel with Golden Rwanda again
35-50 years of age | Experience level: over 5 safaris
Very attentive and professional - ideal for solo woman traveler
I was delighted with the organization of my trip: the communication and advice, the flexibility, and the discreet monitoring and follow-up. It was a true vacation. Frank, the owner and manager, was very implicated, and the guide, Anaclet, was knowledgeable and attentive - not to mention extremely pleasant keeping in mind the amount of time we spent together. An excellent safari company for a woman traveling alone. I would definitely use the company again.
35-50 years of age | Experience level: 2-5 safaris
There service was excellent
We took 2 jeeps from them and they really provided us a good service. We spotted 2 lions on day 1 within an hour
CA
50-65 years of age | Experience level: 2-5 safaris
Thoughtful, professional, friendly, responsive and accommodating.
I was in Kigali for a conference and decided to take a few extra days to do a tour. I FIU d Golden Rwanda Safaris online and they had high ratings so I contacted them. It was the best decision! They were responsive, accommodating and friendly. The attention to detail and anticipation of needs was brilliant. The guide was professional and warm, from helping me with muddy shoes to finding sambaza fish fry! Overall an amazing experience made all the more wonderful by the tour operator.
NO
20-35 years of age | Experience level: 2-5 safaris
Good communication and well organized tour overall. Very happy
I’m overall very happy. The guide was very knowledgeable, nice and we always felt like we were in good hands. The tour was well-planned out with a nice breakfast and lunch.
Everything was professional from start to finish and it seemed like everyone did their best to make us happy.